Service Updates

Following a U.S. Executive Order effective August 29, 2025, the De Minimis exemption (USD 800 duty-free threshold) has been suspended. From this date, all goods sent to the USA will be subject to customs duties and must be prepaid before transport.

As U.S. authorities have not yet released full technical details, Ecoparcel is working to adapt its operations.

Until these changes are implemented, shipments containing goods to the USA will be suspended from August 26, 2025, across all Ecoparcel services.

A severe power outage today affected Spain, Portugal and parts of southern France, disrupting public transport, traffic management and petrol stations.

Power has now been fully restored in France, but authorities in Spain and Portugal estimate it will take another 6–10 hours to recover electricity across those countries.

Our partners in Spain will be unable to sort or dispatch parcels this evening. As a result, deliveries scheduled for today and tomorrow will be delayed by at least 24 hours, with further delays possible through the rest of the week as they recover from the outage.

In Portugal, our partners will operate a reduced sorting service tonight and will endeavour to forward volumes to local depots where feasible. We expect parcels due for delivery today and tomorrow to be similarly affected.

We’ll keep you updated as the situation evolves.

Please be informed that 17th April 2025 (Thursday) and 18th April 2025 (Friday) are public holidays in most EU countries, coinciding with the Easter holiday period.

Important: These dates are widely recognised as public holidays across multiple European countries; however, some variations may apply regionally. Parcel collection and delivery services will operate only on regular business days, and no collections will take place on these holidays.

We recommend planning your shipments accordingly to avoid any delays.

Thank you for your understanding and cooperation.