Service Updates

Diesel prices across the EU have climbed sharply since mid-August, driven by the conflict in the Middle East and tight refinery supply. The EU average pump price is up about 6% in four weeks and roughly 25% since June, with record highs in Germany and Italy this week.

Our fuel surcharge follows these prices. It is set per collection country from the official EU Weekly Oil Bulletin and covers only a share of the rise above each country's baseline. Rates were updated on 17 September and currently range from 3.61% in Ireland to 12.27% in Bulgaria.

The surcharge comes down automatically as diesel prices fall. You can see the current rate for every country on our Fuel Surcharge page.

https://www.ecoparcel.eu/en/fuel-surcharge/

For orders collected in Sweden, the shipping label is emailed to the sender by one of our delivery partners before pickup. Those labels are arriving later than usual at the moment.

There is nothing you need to do. The label will still reach the email address on your order, and you can follow the status of any order in your account.

Strikes and storm damage are slowing shipments in several markets. Collections and deliveries below may run behind schedule.

Germany and the Netherlands. A 48-hour strike is closing container terminals at Hamburg and other North Sea ports until Friday 4 September. Dutch ports in Rotterdam, Amsterdam and Zeeland strike the same Friday with no truck handling at most terminals. A 24-hour Dutch rail stoppage follows on Wednesday 9 September. Sea and rail shipments through these ports will be delayed while the backlog clears.

Italy. One of our delivery partners reports slower collections and deliveries from depots serving Treviso, Modena, Monza, Bergamo, Pisa, Foligno and Naples. National rail strikes on 7 to 8 September and 10 to 11 September will slow shipments moved by rail.

Lithuania. The last power outages from the 22 August storm are being restored this week and rounds in the Utena, Panevėžys and Kaunas districts may still be catching up.

You can check the current status of any shipment on our tracking page.

Coming up: public holidays in Bulgaria on Monday 7 September and Malta on Tuesday 8 September, plus regional holidays in Asturias and Extremadura on 8 September and Catalonia on Friday 11 September. No collections or deliveries on those days.