Business Testimonials
Member since
12/09/2026
Left 1 review
Шабла Лукс ЕООД
18 hours ago
Would recommend. So far I am very satisfied with EcoParcel, I hope they keep up the wonderful customer care and wonderful service
Reply From Ecoparcel
Hello,
Thank you for your kind words and for the recommendation! We are happy you are satisfied with our service and customer care, and we will do our best to keep it up.
Best regards, The Ecoparcel Team
Member since
08/10/2026
Left 1 review
Iidoma COnsult
3 days ago
Communication is correct and just in time.
Reply From Ecoparcel
Hello,
Thank you for your review! We are glad you found our communication correct and timely.
Best regards, The Ecoparcel Team
Member since
08/05/2024
Left 1 review
Airsoft Tactical SRL
4 days ago
delivered well, a good and safe way of shipping!.
Reply From Ecoparcel
Hello,
Thank you for your review! We are glad your parcel was delivered well and that you find our service a good and safe way of shipping.
Best regards, The Ecoparcel Team
Member since
13/08/2026
Left 1 review
CS Elcomex Delfinii
6 days ago
Good job ! 👏👏👏.
Reply From Ecoparcel
Hello,
Thank you for your kind words! We are glad you are happy with our service.
Best regards, The Ecoparcel Team
Member since
04/10/2026
Left 1 review
SILVI NOVA SLOVAKIA, s.r.o.
8 days ago
everything went well and easy, delivered on time.
Reply From Ecoparcel
Hello,
Thank you for your review! We are glad everything went smoothly and on time, and we look forward to your next shipment.
Best regards, The Ecoparcel Team
Member since
21/02/2026
Left 2 reviews
Tobias Henning Kiem
3 hours ago
Horrible and ineffective customer service. No solutions ever offered when they loose a parcel or don't pick it up.
Member since
09/10/2026
Left 1 review
WINMIL, s.r.o.
1 day ago
Transporation took 3 days
Member since
02/10/2026
Left 1 review
БАСВУЛК ООД
3 days ago
Transporation took 6 days
Member since
03/09/2026
Left 1 review
Ing. Simone De Cristofaro
7 days ago
Good price, significant delay, poor info. Good price, no damage. But, 5 days delay and no information available on tracking except the last day. Can be improved, I'll give a second chance.
Reply From Ecoparcel
Hello,
Thank you for your honest feedback and for the second chance. We are glad the price was good and the parcel arrived undamaged. We have reviewed the tracking and agree that the parcel stayed in the origin country for a long time before moving on, and that there were few updates in between. We are sorry about the delay and will pass your feedback on to our delivery partners.
Best regards, The Ecoparcel Team
Member since
22/09/2026
Left 1 review
ABNET SISTEMAS S.L
12 days ago
Todo correcto y en plazo . Totalmente aconsejable
Reply From Ecoparcel
Hola,
Muchas gracias por su valoración y por recomendarnos. Nos alegra que todo haya sido correcto y en plazo. ¡Hasta pronto!
Saludos cordiales, El equipo de Ecoparcel
Excellent
Based on 13670 reviews
5 stars
4 stars
3 stars
Write a Review
To keep feedback authentic, Ecoparcel sends an automated review invitation to both the shipper and the consignee after every delivery.
The email contains a unique verified invitation to write a review.
This verified, invite-only process helps prevent fake or paid reviews from unknown sources and keeps our ratings trustworthy.
If your parcel was recently delivered, please check the inbox of the email used for the shipment and follow your personal review link.
Your review helps us to improve our services and identify areas for enhancement:
- Delivery speed (lead-time).
- Quality of delivery (parcel condition).
- Customer service experience.
- Ease of booking and managing shipments.
- Overall satisfaction with Ecoparcel.
If you experience any problems, please contact us.
Until 2024, we used Trustpilot as our review platform and collected 14,000+ reviews with an average rating of 4.5 out of 5 stars.
We switched to a new platform to ensure reviews come only from verified customers, making our ratings even more reliable.
Ecoparcel is a fast growing parcel shipment company based in London, UK, offering individuals and merchants convenient parcel shipment services at extremely low prices. We can ship your parcels to and from 24 countries throughout Europe, therefore providing greater opportunity than the majority of our competitors.
We started little in 2010, and have grown ever since, with a greatly successful integration into the UK’s market in 2014. We are now rapidly expanding and are in great partnerships with reliable and time-tested courier companies.
We offer great advantages to our customers, both individuals and merchants. Not only you save time if you pick our company, you save money by getting an always increasing percentage of cashback.