Business Testimonials
All reviewsI had a very disappointing experience. The delivery from the Czech Republic to Germany took almost three weeks. The system initially showed that the shipment would be picked up the next day, but then the pickup did not happen as promised. The communication was only available in English, which made the process more difficult. Overall, the service was unreliable and caused unnecessary stress. If you are looking for a smooth and stress-free shipping experience, I would recommend avoiding this service.
Excellent shipment service!
Thanks guys, so far I'm happy with your service. Keep going..
You need a CS person - a live human to talk to customers.
Good value. Product shipped door to door, from pick up to delivery without issues.
Transporation took 1 days
Parcel was delivered in 4 days
Parcel was delivered in 4 days
Transporation took 5 days
a lot of communication in advance, as it was the first parcel and its status was not as it should be. furtheron, pickup was delayed by 1 week.
Excellent
Based on 12796 reviews
5 stars
4 stars
3 stars
Write a Review
To keep feedback authentic, Ecoparcel sends an automated review invitation to both the shipper and the consignee after every delivery.
The email contains a unique verified invitation to write a review.
This verified, invite-only process helps prevent fake or paid reviews from unknown sources and keeps our ratings trustworthy.
If your parcel was recently delivered, please check the inbox of the email used for the shipment and follow your personal review link.
Your review helps us to improve our services and identify areas for enhancement:
- Delivery speed (lead-time).
- Quality of delivery (parcel condition).
- Customer service experience.
- Ease of booking and managing shipments.
- Overall satisfaction with Ecoparcel.
If you experience any problems, please contact us.
Until 2024, we used Trustpilot as our review platform and collected 14,000+ reviews with an average rating of 4.5 out of 5 stars.
We switched to a new platform to ensure reviews come only from verified customers, making our ratings even more reliable.
Ecoparcel is a fast growing parcel shipment company based in London, UK, offering individuals and merchants convenient parcel shipment services at extremely low prices. We can ship your parcels to and from 24 countries throughout Europe, therefore providing greater opportunity than the majority of our competitors.
We started little in 2010, and have grown ever since, with a greatly successful integration into the UK’s market in 2014. We are now rapidly expanding and are in great partnerships with reliable and time-tested courier companies.
We offer great advantages to our customers, both individuals and merchants. Not only you save time if you pick our company, you save money by getting an always increasing percentage of cashback.