Beoordelingen

Tutto perfetto 👌

Perfect delivery, also really fast!

I had two boxes, one came ripped and my items inside broken and the second no one came to pick it up and got no response or refund.

I used Ecoparcel to return a large and heavy package that wasn’t suitable for standard shipping services. Overall, the experience was great. The platform was easy to use, everything was clear and straightforward, and the service felt very trustworthy — which was especially important to me since it was my first time using them.

They sent me a return label right away, and the package was picked up the next day. It arrived in Germany two days later in perfect condition, and I received a track-and-trace link, which gave me peace of mind throughout the process.

The only downside was that I couldn’t pay with iDEAL directly, I had to use a credit card to add funds to my account, which initially made me a bit skeptical. But everything went smoothly, and in the end, it was a reliable and efficient solution. Definitely recommend it for larger or heavier shipments.

Parcel was delivered in 5 days

Very professional and swift service. After 7 days parcel send from Spain reached me in Poland. GLS always good!

Excellent service. Easy, cheap and fast.

It's almost impossible to communicate with them. I haven't received the refund I am entitled to, but only the chatbot responds, which is a waste of time. So, if something goes wrong, don't expect any reply from Ecoparcel.

Great service!
They even donated me a box when apparently my lousy paper bag which I've used for sending some of my stuff. I'll promise I'll use a more sturdy packaging for future parcels. Again, many thanks!!

Super, fast , profi