Recenzije
Lucia
Prije više od mjesec dana
Great as usual. The package arrived super fast and in perfect condition, door to door.
I've been using Ecoparcel for years and never ever I had any issue with them.
Odgovor tvrtke Ecoparcel
Thank you for your wonderful feedback! We’re delighted to hear that your package arrived quickly and in perfect condition. We appreciate your continued trust in Ecoparcel over the years and look forward to serving you again soon.
Član od
11/12/2023
Ostavljene su 2 recenzije
Anna
Prije više od mjesec dana
If I could leave 0 stars I would, this company is getting worse with the pass years, I use this company for more than 10 years. and had some issues before but was always solved on time, this Christmas was a nightmare, the parcel was not pick up, the costumer service was 0 and no solution or refund, they block my chat so can contact them and no refund for the service that they didn't have done, had to book a new company for get my parcel, is completely incompetent, be aware!
Odgovor tvrtke Ecoparcel
Hi Anna,
It seems that multiple unfortunate events had occurred at the same time.
• The courier noted that the collection had failed and would reattempt it the following day, but he didn't due to a lack of time during Christmas.
• Ticket was stuck with our first-tier support team, which wasn't escalated to the operations team to solve this issue.
We are very sorry about that. A full refund has been issued.
Član od
23/08/2021
Ostavljena je 1 recenzija
Patrizia Grieco
Prije više od mjesec dana
Parcel was delivered in 3 days
Član od
17/12/2015
Ostavljene su 2 recenzije
None
Prije više od mjesec dana
TURRO 👍
Član od
17/12/2015
Ostavljene su 2 recenzije
None
Prije više od mjesec dana
TUTTO PERFETTO
Aleksandra
Prije više od mjesec dana
Dear,
Thank you for the fast delivery. The shipment has arrived safe and thank you also for the extra care as these were fragile goods. I will for sure book again with you! Have a nice day!
Član od
09/12/2024
Ostavljena je 1 recenzija
Ulf
Prije više od mjesec dana
Perfect
Giada
Prije više od mjesec dana
All went perfectly, I sent 2 boxes from Italy to Spain and received them in 4 days. Will repeat 100%
Član od
04/01/2025
Ostavljena je 1 recenzija
Daniela Alexandra Monteiro Gonçalves
Prije više od mjesec dana
Excellent!
Član od
20/12/2024
Ostavljena je 1 recenzija
Larisa
Prije više od mjesec dana
I encountered many difficulties communicating with Ecoparcel regarding a delivery that was delayed by several days. There is no contact number or direct email to discuss issues or receive real-time updates. The delivery of my package took one month and came with many challenges. In the end, the package did arrive, but I can’t say I am very satisfied with their services. At least it was eventually delivered after a month.
The only way to communicate is through a chat, which has very slow response times, and every time they provide different excuses.
Personally, I do not recommend them.
Izvrsno
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Ecoparcel je brzorastuća tvrtka za slanje pošiljaka sa sjedištem u Londonu, Ujedinjeno Kraljevstvo, koja pojedincima i trgovcima nudi praktične usluge slanja pošiljaka po iznimno niskim cijenama. Vaše pošiljke možemo slati u i iz 24 zemlje diljem Europe, čime nudimo više mogućnosti od većine naših konkurenata.
Počeli smo skromno 2010. godine i od tada neprestano rastemo, uz vrlo uspješan prodor na britansko tržište 2014. godine. Sada se brzo širimo i ostvarujemo sjajna partnerstva s pouzdanim i provjerenim kurirskim tvrtkama.
Svojim kupcima, i pojedincima i trgovcima, nudimo velike prednosti. Odabirom naše tvrtke ne samo da štedite vrijeme, već i novac jer ostvarujete sve veći postotak povrata novca.