Avis
Thanks for providing a good service, none of the items were broken, we received the parcel with no delay. Would recommend this company to other people and would definitely use it again.
It was delivered in time, I received a call right before delivery and found everything in one peace. I was able to track my parcels journey by the tracking information. Overall a good experience.
I have recently got a 10 kg parcel sent from Spain to Sweden and Im very happy with the service I got, and also with the fantastic price. The parcel was picked when they said they will and I was able to follow the entire journey by the tracking information. I never got the parcel delivered at home but I never do with other couriers includying DHL, UPS either because its very hard to access our building for those who doesnt live there. So I got a notification in the mail of where to pick my parcel, and just one week after it was first picked in Barcelona, I could pick my parcel on a parcel shop nearby my place. The parcel was in great conditions and Im very satisfied, will use again for sure. Also I want to mention that I sent en email to the customer service when I knew that my parcel was at the parcel shop asking where that was located and got an email from Laura in the customer service within 12 hours telling me the address of the parcel shop. Thank you ecoparcel!
I have been using Ecoparcel for last few years and never had a bad experience. Now they have redesigned all website and it supports my mobile phone! This is what I was waiting long time ago. Highly recommended!
Great service, and nice customer support.
Lo recomiendo excelente servicio, precio económico, envíe de Madrid a Londres y fenomenal!!! Volveré a utilizar esta empresa
This is the second order I made in ecoparcel, I was very happy with the service, the first box arrived without any problem in a few days, the second box arrived today, it's ok, but I'm a little bit disappointed because I wasn't home and the box was delivered in my neighbour house without my permission, I don't even know her and no one notify me about it. I've just received an email saying that I signed in the order, but I didn't, even if I do have it now. I still have an open order left, and I would order with ecoparcel again, but I think that this was very irresponsible, leaving the order in someone else's house without the permission of the owner, they have my phone, they could've contact me. I have to say, other than that everything was great, I have to change the details of one of the orders and they were very helpful, fast and nice.
it's the second time I shipped a parcel with this company and both times without problems. I really recommend it! It's the best: fast and cheaper than all the others companies
Very fast! In only 3 days i send a box from Italy to Spain. Fast and cheap. Excellent service!
The service of Ecoparcel is very good. I sent email to ask about the update information of my parcels, Laura replied me very soon and helped to solve my problem on the same day. And on the next day, I received my parcels. The delivery guy was also very nice. They concerned about the customers. Thank you very much. I will use Ecoparcel again.
Excellent
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Jusqu’en 2024, nous utilisions Trustpilot comme plateforme d’avis et avons recueilli plus de 14 000 avis avec une note moyenne de 4,5 sur 5 étoiles.
EcoParcel est une société d’expédition de colis en pleine expansion basée à Londres, au Royaume-Uni, qui offre aux particuliers et aux commerçants des services d’expédition de colis pratiques à des prix extrêmement bas. Nous pouvons expédier vos colis depuis et vers 24 pays d’Europe, ce qui nous permet d’offrir plus de possibilités que la majorité de nos concurrents.
Nous avons commencé modestement en 2010 et n’avons cessé de nous développer depuis, avec une intégration très réussie sur le marché britannique en 2014. Nous sommes aujourd’hui en pleine expansion et avons noué d’excellents partenariats avec des sociétés de messagerie fiables et éprouvées.
Nous offrons de grands avantages à nos clients, qu’ils soient particuliers ou commerçants. Non seulement vous gagnez du temps en choisissant notre société, mais vous économisez aussi de l’argent grâce à un pourcentage de cashback toujours plus élevé.