Arvustused
Thank you for your quick and efficient service i will use the service again and also pass the company on as a recommendation. Yaad.
The biggest problem was with the pick up and delivery timing, although they do not guarantee a specific time for each, you only realize how bad it is when you have a large pack to send; in our case, we were on the third floor without a lift, we were expecting the courier to call at least a few minutes before so that we could take the package down the stairs, we had not sealed the pack so that we could take the contents separately (we had a total of 100kg to ship) and seal the boxes downstairs. But without any prior notice, our doorbell rang and the courier was really angry that we did not have the boxes downstairs so I paid him extra to help us bring down the boxes. We had a similar experience with receiving the the package, my wife had to stay in the house for three days waiting for it to arrive.
Delivery was fast and correct. Hovever the tracking iformation updated slowly.
Very good service
Very very fast , they come on tuesday and the pack arrived on saturday...it would be great if they allow you to choose the time of the pick up
I placed my order and was quoted 8 days delivery, economy rate, the parcel was collected and delivered in 4 days, no problem.
Paquete recibido correctamente
Unacceptable. I won't recommend anyone to use this service. Yes it could work well, maybe even in most cases. BUT if you are any bit of unlucky, your parcel will be delivered to a person you don't even know. AND the customer service is totally useless. There's absolutely nothing you can do if you happen to be unlucky with it. They won't answer your email, they won't help you find your lost parcel, of course there is no refund or any sort of insurance. It is a joke. Seriously. If you trust your luck, or the parcel is not too important you can give it a try. BUT please be prepared to lost your stuff and your money and your temper for it. Because for me it turned out to be ridiculous.
Took awhile, but the tracking was very informative and helpful
Muy bien, la caja llegó rápidamente.
Suurepärane
Põhineb 12992 arvustusel
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Kirjuta arvustus
Tagasiside autentsena hoidmiseks saadab Ecoparcel pärast iga kohaletoimetamist automaatse arvustuse kutse nii saatjale kui ka saajale.
E-kiri sisaldab ainulaadset kinnitatud kutset arvustuse kirjutamiseks.
See kinnitatud, ainult kutse alusel toimiv protsess aitab vältida võltsitud või tasustatud arvustusi tundmatutest allikatest ning hoiab meie hinnangud usaldusväärsena.
Kui teie pakk toimetati hiljuti kohale, kontrollige palun saadetise jaoks kasutatud e-posti aadressi postkasti ja järgige oma isiklikku arvustuse linki.
Teie arvustus aitab meil oma teenuseid parandada ja tuvastada valdkondi, mida täiustada:
- Kohaletoimetamise kiirus (tarneaeg).
- Kohaletoimetamise kvaliteet (paki seisukord).
- Klienditeeninduse kogemus.
- Broneerimise ja saadetiste haldamise lihtsus.
- Üldine rahulolu Ecoparceliga.
Kui teil esineb probleeme, palun võtke meiega ühendust.
Kuni 2024. aastani kasutasime arvustuste platvormina Trustpiloti ja kogusime üle 14 000 arvustuse keskmise hinnanguga 4,5 tärni 5-st.
EcoParcel on Ühendkuningriigis Londonis asuv kiiresti kasvav pakkide saatmise ettevõte, mis pakub eraisikutele ja kaupmeestele mugavaid pakisaatmisteenuseid äärmiselt madalate hindadega. Saame saata teie pakke 24 riiki üle Euroopa ja seeläbi pakkuda suuremaid võimalusi kui enamik meie konkurente.
Alustasime väikselt 2010. aastal ja oleme sellest ajast alates kasvanud, sisenedes 2014. aastal väga edukalt Ühendkuningriigi turule. Laieneme nüüd kiiresti ning teeme tihedat koostööd usaldusväärsete ja end tõestanud kullerfirmadega.
Pakume oma klientidele, nii eraisikutele kui ka kaupmeestele, suurepäraseid eeliseid. Valides meie ettevõtte, säästate lisaks ajale ka raha, saades järjest suurema protsendi raha tagasi.