Reseñas

I am in a need to use these serveces a few times a year. This is the 2nd time my parcel had problems. First time it was delayed collection and now it took 6 days longer for it to be delivered-and that is with me chasing ut up numerous times. Disappointed and annoyed, will need a new currier

Ecoparcel has really good and affordable courier service. I’ve used them 3 times already and my order came in the best condition possible.

Excelente servicio. Lo recomiendaré a todos mis amigos.

Parcel was delivered in 3 days

Super ! Very fast

Good service, the only problem is Thant The delivery email said that the parcel was delivered and signed by me but I found it in the mailbox. Nobody signed

Everything handled super smoothly. Really recommend!

God service

I was used to use Ecoparcel, but the last experience was horrible! I have been waiting for the collection of my parcel for one full week, everyday the updates were showing that the user was not at home for the collection, while no one (from courriers team) ever came to pick it up.
I sent lot of messages during the days to the Ecoparcel support, I received zero answers and no support at all (it is so difficult to have a proper and imminent answer, and no way to talk with a human by phone). The only answer arrived when, my parcel collection was cancelled. Besides the thousands of complaints, the support offered me a 6€ refund on my account balance, which has never arrived.

I don't know if you, Ecoparcel, have issues in the systems or whatever in the collection, but this experience is impacting me and the one I have always suggested to use the service. Not fair at all, not professional at all.

No hizo falta ni imprimir la etiqueta. El paquete llegó en perfecto estado y en la fecha que ponía