Reviews
The parcel was not collected initially as they "ran out of time" but never automatically rescheduled. The website has the 'raise ticket' button hidden which is very frustrating and there is no contact number either. This said, once the item was collected, the parcel arrived within a few days (Spain - London) in good shape.
I used already many times and never had a single issue. They are great!
Excellent and Quick service .
The package collection was planned for the day 11th May but the company did not pick up. After 4 days, nobody came so I decided to write an email. Finally, the customer service of ecoparcel decided to cancel the shipment
Cheapest and trustworthy service!
package not collected until matter raised with customer services
Gentle , professional and perfectly on time. I will suggest this service for everyone will ask me .
It's really amazing service to send parcel because it's quick and reliable. I am so happy because I've got my parcel nicely. Thanks a lot Ecoparcel Team. Thank you so much
Es la mejor empresa con la que he hecho envíos. Cada dos meses mi familia me envía comida, vinos y ropa y todo siempre ha llegado en buen estado. Recogen la caja en tu casa y te la envían a la dirección exacta donde tu quieres. La recomiendo 100%
It is almost pointless reviewing this company as despite the genuine complaints showing how poor this company is at 1 star (and it would be less if possible) the truth is hidden under a load of bogus "Excellent" & "Fabulous" comments! As many people have plainly stated at best ecoparcel.eu is incompetent and in reality more likely dishonest they certainly have stopped responding to my enquires and have not compensated me or refunded my balance. Their insurance cover seem more like a way of scanning the value of the packages so they can disappear. If this is not the case they should do the honest thing and remove themselves from the courier industry Trading Standards will be my next port of call perhaps their London address can be terminated as a start.
Excellent
Based on 13152 reviews
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Ecoparcel is a fast growing parcel shipment company based in London, UK, offering individuals and merchants convenient parcel shipment services at extremely low prices. We can ship your parcels to and from 24 countries throughout Europe, therefore providing greater opportunity than the majority of our competitors.
We started little in 2010, and have grown ever since, with a greatly successful integration into the UK’s market in 2014. We are now rapidly expanding and are in great partnerships with reliable and time-tested courier companies.
We offer great advantages to our customers, both individuals and merchants. Not only you save time if you pick our company, you save money by getting an always increasing percentage of cashback.