Reviews
Parcel was delivered in 2 days
Excellent service. Compliance with all that was announced. Package arrived safely. Recommended.
Tutto bene! Grazie
Serviço profissional e entrega dentro do calendário previsto. Fiquei surpreendido e vou recomendar. Tudo online. Preços competitivos.
On the day of the package collection, the sender received an email that the collection was unsuccessful, meanwhile she was at home and available on phone as well the whole day. So I lost money for the order cancellation that failed but not because of me. When we switched to bringing a package to a pick up point, only one specific place was available, meanwhile there are plenty from the same company in the area.
I have a few points to address: The package has arrived completely damaged, with a few holes in the box. If it weren't for the shipper's great packaging, all the content could have been damaged. The shipment arrived in 14 days and not in the claimed 4-6 work days (but I blame the Easter festivity and the worldwide political situation). The notification of the day of arrival has arrived late, and with no tracking or information about a narrower timeframe whatsoever. I just got an email AT NOON about the package arriving between 8 and 18, so if it was delivered before, I had no clue. No attempt was made to contact me; the package was not delivered to my home as it was supposed to and as I paid for, but at a parcel shop. Some Finnish citizens I know have told me it could have been the case, so take that into consideration when shipping to Finland. I will ship with them again just to check if the shipment is going to be faster and the package less damaged.
Excellent way to avoid extra shipping costs, smooth operation and very important that will provide insurance of the shipping value !
good service, clear website, fast delivery.
Very good, clear service
Eco parcel een aanrader . Heb er al een aantal jaren gebruik van gemaakt, ideaal, van deur tot deur binnen een week.
Excellent
Based on 12894 reviews
5 stars
4 stars
3 stars
Write a Review
To keep feedback authentic, Ecoparcel sends an automated review invitation to both the shipper and the consignee after every delivery.
The email contains a unique verified invitation to write a review.
This verified, invite-only process helps prevent fake or paid reviews from unknown sources and keeps our ratings trustworthy.
If your parcel was recently delivered, please check the inbox of the email used for the shipment and follow your personal review link.
Your review helps us to improve our services and identify areas for enhancement:
- Delivery speed (lead-time).
- Quality of delivery (parcel condition).
- Customer service experience.
- Ease of booking and managing shipments.
- Overall satisfaction with Ecoparcel.
If you experience any problems, please contact us.
Until 2024, we used Trustpilot as our review platform and collected 14,000+ reviews with an average rating of 4.5 out of 5 stars.
We switched to a new platform to ensure reviews come only from verified customers, making our ratings even more reliable.
Ecoparcel is a fast growing parcel shipment company based in London, UK, offering individuals and merchants convenient parcel shipment services at extremely low prices. We can ship your parcels to and from 24 countries throughout Europe, therefore providing greater opportunity than the majority of our competitors.
We started little in 2010, and have grown ever since, with a greatly successful integration into the UK’s market in 2014. We are now rapidly expanding and are in great partnerships with reliable and time-tested courier companies.
We offer great advantages to our customers, both individuals and merchants. Not only you save time if you pick our company, you save money by getting an always increasing percentage of cashback.