Reviews
atención al cliente nefasta, no tienen herramientas para solucionar problemas , te envían de un sitio para otro y no resuelven nada. FALTAL. No se me ocurriría recomendar sus servicios
Reply From Ecoparcel
Hi Maria,
It's simply not possible to change the consignee's email address once the delivery has taken place.
As you've explained in the enquiry, you've made a mistake in the email address, so we've resent the PIN code to collect the parcel from the parcel shop to the consignee's phone number provided.
As we explained yesterday, the PIN code is sent to the consignee's email address and phone number via SMS. We can see that SMS was successfully delivered, whilst email has bounced (failed to be delivered).
The parcel can be collected from the selected locker/parcel shop at your convenience.
Service selected: Locker2Locker
PERFECT!
Great service
Transporation took 6 days
Everything works very well and quickly, I'm satisfied, but when a problem arises, days go by and no one responds. Please, I've already opened a ticket, but still no response. Can you fix this shipment that went into error VYBABV? I'm waiting for a label for the courier or a refund. Thank you.
Very happy with the service. It is fast, simple, and easy and the prices are good! As a suggestion, it would be great to have a notes field where I can leave information that gets forwarded to the label or the person picking up the package, such as a door code or any other relevant instructions I can fill in while creating the lable, as this is not currently possible
Parcel was delivered in 8 days
great price, all my boxes have arrived in a fairly good condition
Colis bien reçu en parfait état temps de voyage un peu long : 18 jours de transport
Parcel was delivered in 7 days
Excellent
Based on 12931 reviews
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Ecoparcel is a fast growing parcel shipment company based in London, UK, offering individuals and merchants convenient parcel shipment services at extremely low prices. We can ship your parcels to and from 24 countries throughout Europe, therefore providing greater opportunity than the majority of our competitors.
We started little in 2010, and have grown ever since, with a greatly successful integration into the UK’s market in 2014. We are now rapidly expanding and are in great partnerships with reliable and time-tested courier companies.
We offer great advantages to our customers, both individuals and merchants. Not only you save time if you pick our company, you save money by getting an always increasing percentage of cashback.