Reviews
Very good.
Ha sido mi primer paquete y ha sido totalmetne sorprendente lo rápido y seguro que ha llegado. Repetiré y además lo recomendaré. Yo fui una recomendación que me hicieron
8ZQEZP - Delivery Problem The parcel was not delivered, but on your website it is marked as delivered. I wrote 4 times in support, they told that they will escalate it but than they just closed the case and have never wrote me back
Reply From Ecoparcel
Hi Olga,
We are still investigating with our local partners to determine why your parcel was returned. At this stage, it appears that the items included were classified as restricted (jewellery).
In the meantime, we’ve issued a full refund to your payment card while the investigation continues.
Best regards,
100% perfect
Got parcel from Spain to Finland. It worked great, fast and cheap.
Parcel was delivered in 5 days
Transporation took 2 days
Poor service, send 2 parcels for 2 recipients, they sticked wrong labels on each parcels, both delivered to wrong address
Reply From Ecoparcel
Hi Napp,
As stated in the order confirmation email and our service guidelines, the shipper must provide the courier with the correct information or attach the appropriate labels to the parcels. If the courier wasn’t given clear instructions or if no labels were attached (in the case of a label-free service), the courier may label the parcels at their own discretion.
Therefore, the shipper’s responsibilities remain as outlined in the order confirmation and service guidelines:
1. Properly pack the parcel according to the guidelines to ensure the goods are secure.
2. Inform the courier of each parcel’s destination (when shipping to multiple destinations). The courier will print and apply the labels in the shipper’s presence.
3. Obtain a receipt or a copy of the label, which serves as proof of collection.
El servicio de recogida muy bueno pero, el de entrega, pésimo. Me han dicho que estaba en un sitio en el que no estaba realmente.
Everything went perfect
Excellent
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Ecoparcel is a fast growing parcel shipment company based in London, UK, offering individuals and merchants convenient parcel shipment services at extremely low prices. We can ship your parcels to and from 24 countries throughout Europe, therefore providing greater opportunity than the majority of our competitors.
We started little in 2010, and have grown ever since, with a greatly successful integration into the UK’s market in 2014. We are now rapidly expanding and are in great partnerships with reliable and time-tested courier companies.
We offer great advantages to our customers, both individuals and merchants. Not only you save time if you pick our company, you save money by getting an always increasing percentage of cashback.