Reviews
Transporation took 7 days
Parcel was delivered in 4 days
te collection and the shipping was so smooth. delivery time was incredibly fast , it was faster than domestic delivery . I was very satisfied Thank you
I’ve sent 4 packages which 2 were sent to Croatia and 2 to Italy. The package that should’ve arrived to Italy arrived in Croatia. That wouldn’t be a big problem if I could find a costumer service- but I can’t
Parcel was delivered in 3 days
Al comenzar el proceso y poner tanto el peso como las medidas del paquete, lugar de destino y de origen aparece un precio pero a medida que avanzan los pasos (sin marcar ninguna casilla extra como seguro, etc) el precio final acaba siendo bastante mas elevado que al comienzo. (de 30.20€ a 43€ casi) Otro detalle es que también salía al principio que no debia imprimir etiqueta para el transportista, pero sí, despues de pagar sale una etiqueta que hay que imprimir. Como algo positivo es que han venido a buscar el paquete el dia que salia reflejado que vendrían y aunque aun no ha llegado al destino, si que está en el pais de destino dentro de lo programado,
Reply From Ecoparcel
Good afternoon,
The price is adjusted based on the volumetric weight, for more information please see here:
https://www.ecoparcel.eu/en/volumetric-weight/
mano siunta atvyko labai sugadinta
Excellent service ! I brought a parcel to my local pick up point (Cabo Roig) on a Friday afternoon to be sent to Ireland. It was delivered the following Thursday afternoon...only 3-4 working days in total. Absolutely delighted with the service, communication and price. Will use eco parcel again. Highly recommend!
Transporation took 5 days
Transporation took 4 days
Excellent
Based on 12895 reviews
5 stars
4 stars
3 stars
Write a Review
To keep feedback authentic, Ecoparcel sends an automated review invitation to both the shipper and the consignee after every delivery.
The email contains a unique verified invitation to write a review.
This verified, invite-only process helps prevent fake or paid reviews from unknown sources and keeps our ratings trustworthy.
If your parcel was recently delivered, please check the inbox of the email used for the shipment and follow your personal review link.
Your review helps us to improve our services and identify areas for enhancement:
- Delivery speed (lead-time).
- Quality of delivery (parcel condition).
- Customer service experience.
- Ease of booking and managing shipments.
- Overall satisfaction with Ecoparcel.
If you experience any problems, please contact us.
Until 2024, we used Trustpilot as our review platform and collected 14,000+ reviews with an average rating of 4.5 out of 5 stars.
We switched to a new platform to ensure reviews come only from verified customers, making our ratings even more reliable.
Ecoparcel is a fast growing parcel shipment company based in London, UK, offering individuals and merchants convenient parcel shipment services at extremely low prices. We can ship your parcels to and from 24 countries throughout Europe, therefore providing greater opportunity than the majority of our competitors.
We started little in 2010, and have grown ever since, with a greatly successful integration into the UK’s market in 2014. We are now rapidly expanding and are in great partnerships with reliable and time-tested courier companies.
We offer great advantages to our customers, both individuals and merchants. Not only you save time if you pick our company, you save money by getting an always increasing percentage of cashback.