Reviews
Reasonably good experience
Everything was fine in the collection but problems with the delivery. I received an email saying the parcel was delivered on Wednesday and I was all they day at home waiting and nothing.... I sent few emails an no answer, very poor customer service. There is not other way of communication than email so I think they need to improve this.maybe online chat? Sent complaint in Facebook too and again not answer.. I had the exact problem with thE first parcel. They are very competitive with the prices but as I said they need an improvement in the customer service. Thank you Raquel
I order my parcel Monday till 12.00 the driver collect next day afternoon, and Friday i can happy for my Christmas gift in Scotland !!! really good service !!! Choose this !!
Good shipping as usual
Super fast, without problems! Great value for money!!! Highly recommended!
very good!!!!!!!!!!!!!!!!!!!!!!!!1
Fantastic service, I would recommend ecoparcel to everyone
prompt delivery east to track Only problem a time window would be usefull of a pre delivery talephone call
It was cheap, the courier came to collect it, no need to print out the label or anything. Great.
I'm giving it 5 stars because essentially, for the price and considering it is Christmas, my stuff got from country 1 to country 2 safely and affordably. I guess if they had proper customer support who actually responded with something you didn't already know and actually did something to answer any real questions they'd be more expensive. Overall, great affordable service, just do not expect any bells, whistles or even a meaningful answer to a support request.
Excellent
Based on 13186 reviews
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Ecoparcel is a fast growing parcel shipment company based in London, UK, offering individuals and merchants convenient parcel shipment services at extremely low prices. We can ship your parcels to and from 24 countries throughout Europe, therefore providing greater opportunity than the majority of our competitors.
We started little in 2010, and have grown ever since, with a greatly successful integration into the UK’s market in 2014. We are now rapidly expanding and are in great partnerships with reliable and time-tested courier companies.
We offer great advantages to our customers, both individuals and merchants. Not only you save time if you pick our company, you save money by getting an always increasing percentage of cashback.