Recensioner

C

Medlem sedan

10/04/2025

4 recensioner kvar

Carles Puiggros Lluelles

För mer än en månad sedan

Parcel was delivered in 5 days

| DoorDoor | 5 dagar
P

Medlem sedan

17/12/2021

1 recension kvar

Paolo Ferrarese

För mer än en månad sedan

Tutto bene

| DoorDoor | 3 dagar
P

Medlem sedan

27/11/2025

1 recension kvar

Paula

För mer än en månad sedan

EcoParcel Review
Everything is fine with EcoParcel — until you have a problem. Once something goes wrong, be prepared to lose a lot of time and patience trying to solve it.
In my case, the shipment from Croatia to Romania went smoothly, with no issues. But the package from Romania to the Netherlands turned into a long and frustrating experience.
First, the collection was delayed by two days without any notification. Then, when the package finally reached the Netherlands on December 9, it simply stopped moving. The tracking showed “consignee refused” and “wrong address,” which were both completely false. No delivery attempt was actually made, and no SMS, email, or call was ever received from the courier.
When I reached out to EcoParcel support, the replies were polite but repetitive — mostly asking me to “check the tracking page” or “wait 1–2 days.” Even after escalating, no real progress happened for more than a week. Eventually, another agent told me to “update my address,” even though I had already confirmed multiple times that all the details were correct and even shared a screenshot showing them.
The situation would have been much easier if their partner courier simply called on arrival or left a notice, as most delivery companies do. Instead, the package is still stuck, and I’m left with no clear solution or communication.
It’s really disappointing because EcoParcel works fine for simple shipments, but as soon as there’s a complication, it becomes clear that their problem-solving, communication, and local courier coordination are very poor.

| DoorDoor | 3 dagar
A

Medlem sedan

30/11/2025

1 recension kvar

Alicia

För mer än en månad sedan

Pros: Fast postage. Sent in early December, and it arrived within a week (from Belgium to Sweden).
Cons: The final cost was about twice the advertised cost, even accounting for taxes. The parcel locker was closed early the first time I went, so I had to make a second trip. There was no communication to advise of the early closure, except for a notice on the door of the address. Including the time spent trying to reschedule the drop-off and talking to customer support, this cost me a couple of hours. They also didn't refund me any of the amount paid, despite the inconvenience.

| LockerDoor | 5 dagar
R

Medlem sedan

08/12/2025

1 recension kvar

Romans

För mer än en månad sedan

Fast delivery and good quality of service .

| DoorDoor | 4 dagar
S
Szilvia Vastag

För mer än en månad sedan

wel fijn afhaal servies minder fijne bezorg servies een joungen dame laten shouwen niet zo netjes

| DoorDoor | 4 dagar
O

Medlem sedan

01/12/2025

1 recension kvar

OLD STYLE 2 EOOD

För mer än en månad sedan

Top

| DoorDoor | 10 dagar
L
Leif

För mer än en månad sedan

didn`t work. no freight parcel

| DoorDoor | 6 dagar
B

Medlem sedan

20/10/2020

1 recension kvar

Bea

För mer än en månad sedan

Very quick delivery despite the busy Christmas period.

| LockerDoor | 6 dagar
V
Vic

För mer än en månad sedan

Transporation took 1 days

| DoorDoor | 1 dag

Utmärkt

Baserat på 13307 recensioner

5 stjärnor

4 stjärnor

3 stjärnor

EcoParcel är ett snabbväxande paketleveransföretag baserat i London, Storbritannien, som erbjuder privatpersoner och handlare smidiga paketleveranstjänster till extremt låga priser. Vi kan skicka dina paket till och från 24 länder i Europa och erbjuder därmed större möjligheter än de flesta av våra konkurrenter.

Vi startade i liten skala år 2010 och har vuxit sedan dess, med en mycket framgångsrik etablering på den brittiska marknaden år 2014. Vi expanderar nu snabbt och har starka samarbeten med tillförlitliga och välbeprövade budfirmor.

Vi erbjuder stora fördelar för våra kunder, både privatpersoner och handlare. Du sparar inte bara tid om du väljer vårt företag, utan också pengar genom en ständigt ökande återbäring.

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