Mnenja podjetij
Vsa mnenjal'assistenza clienti è vergognosa
If it goes well, ok, it goes well but you need to still stay on top of the track and tracing. If it goes wrong, which is does quite often; with no-shows of drivers for example, the support service is a nightmare. Slow responses and often hiding behind their "flexible cancellation" policy or their logistic partner. If you don't add those 3 euros on each parcel, you always end up paying for cancellation, for rebooking, etc, etc.. It's time consuming to add orders at the platform and business profile is for large volumes per week which most small entrepreneurs don't have. Up to now, only 20% of the parcels arrived within estimated delivery date. Overall the most competitive pricing for heavy parcels, that's probably the only reason why I continue the use of the platform.
Parcel number 988887897182 was not delivered to us, it was delivered to someone else. Because I received an email notification: Parcel was delivered and signed by Lubovska. I don't know this lady. I called the GLS customer service line and the operator gave me the courier's phone number. I called the courier and he said that he doesn't deliver in Rovinka. The parcel is lost. Please find our parcel and deliver it to us.
se hai un problema con un ordine nessuno ti aiuta
L'assistenza clienti è inefficiente
I dont trust this company anymore.They have misplaced my parcel and it is impossible to get a solution. It is mean to be 24 hours response and when they response there is no solution. No one reply all nonsense
Transporation took 3 days
Parcel arrived 1 day earlier then promised! Happy to know this site and with the services.
Parcel was delivered in 5 days
no entregado a tiempo. no hay respuestas en at. al cliente. necesito ayuda y factura
Odlično
Na podlagi 12837 mnenj
5 zvezdic
4 zvezdice
3 zvezdice
Napišite mnenje
Da bi ohranili pristnost povratnih informacij, Ecoparcel po vsaki dostavi samodejno pošlje povabilo k oddaji ocene tako pošiljatelju kot prejemniku.
E-poštno sporočilo vsebuje edinstveno preverjeno povabilo za oddajo ocene.
Ta preverjeni postopek, ki temelji izključno na povabilih, pomaga preprečevati lažne ali plačane ocene iz neznanih virov in ohranja naše ocene zaupanja vredne.
Če je bil vaš paket nedavno dostavljen, preverite nabiralnik e-poštnega naslova, uporabljenega za pošiljko, in sledite svoji osebni povezavi za oddajo ocene.
Vaša ocena nam pomaga izboljševati naše storitve in prepoznati področja za izboljšave:
- Hitrost dostave (tranzitni čas).
- Kakovost dostave (stanje paketa).
- Izkušnja s podporo strankam.
- Enostavnost rezervacije in upravljanja pošiljk.
- Splošno zadovoljstvo z Ecoparcelom.
Če imate kakršne koli težave, nas prosimo kontaktirajte.
Do leta 2024 smo kot platformo za ocene uporabljali Trustpilot in zbrali več kot 14.000 ocen s povprečno oceno 4,5 od 5 zvezdic.
Ecoparcel je hitro rastoče podjetje za pošiljanje paketov s sedežem v Londonu v Združenem kraljestvu, ki posameznikom in trgovcem ponuja priročne storitve pošiljanja paketov po izjemno nizkih cenah. Vaše pakete lahko pošljemo v 24 držav po vsej Evropi in iz njih, s čimer ponujamo več možnosti kot večina naših konkurentov.
Leta 2010 smo začeli v majhnem obsegu in od takrat nenehno rastemo, z zelo uspešno širitvijo na trg Združenega kraljestva leta 2014. Zdaj se hitro širimo in sodelujemo z zanesljivimi ter preverjenimi kurirskimi podjetji.
Našim strankam, tako posameznikom kot trgovcem, ponujamo velike prednosti. Če izberete naše podjetje, ne prihranite le časa, temveč tudi denar, saj prejmete vedno višji odstotek vračila denarja.