Mnenja
HO GRADITO MOLTO IL SERVIZIO EFFETTUATO CON PUNTUALITA' E RAPIDITA' E PER QUESTO PREPARO ALTRI PACCHI DA INVIARE IN ITALIA ED HO CONVINTO LE MIE DUE FIGLIA CHE VIVONO IN LONDRA A FARE INVII CON VOI.GRAZIE MILLE
Transporation took 4 days
I’ve been pleasantly surprised by the company Ecoparcel. Very easy to use, super organized and punctual. Excellent prices. Delivery was also extra fast from Spain to Germany, only 3 days! The only issue was that the box got quite damaged and one item broke, but I guess that’s not Ecoparcel’s fault, rather the delivery company itself. But besides this issue all went well. I hope they can pass on the message to GLS to ensure a nicer handling of packages in the future.
I miss a little more information. For example, I didn't receive any confirmation that my order was placed or any updates of the state of the order, so I wasn't sure if everything works.
Parcel was delivered in 8 days
LE SPEDIZIONI SI PERDONO CONTINUAMENTE E LA DATA DI CONSEGNA NON VIENE MAI RISPETTATA, UN PESSIMO SERVIZIO DELLA PIATTAFORMA
Odgovor podjetja Ecoparcel
Good afternoon,
We’re very sorry for your experience with our services and understand your frustration.
At the moment, over 30 of your parcels are in transit, and none of them have been lost.
As we explained yesterday, one parcel wasn’t delivered due to an incorrect address. Today we’ve forwarded the correct address to the local depot, and the parcel will be put out for delivery on the next business day.
Transit times from Poland to Italy typically range from 2 to 4 business days; in most cases, parcels are delivered on the third business day (picked up on Monday, delivered on Wednesday).
Please don’t hesitate to reach out if you need any further assistance or clarification.
Servizio per le consegne internazionali perfetto!!! Sicuro! Veloce! Economico!!!
Good and fast delivery!:)
He quedado gratamente sorprendida con la empresa Ecoparcel. He realizado dos envíos con ellos y todo ha ido genial. Muy fácil de usar, súper organizados y puntuales. Excelentes precios. Definitivamente se ha convertido en mi empresa para próximos envíos
Parcel was delivered in 4 days
Odgovor podjetja Ecoparcel
Good evening,
Could you kindly clarify the issue you experienced?
The parcel was collected last week and remained in transit for five days, as advised. Unfortunately, the delivery attempt yesterday was unsuccessful as no one was available to receive it. As a result, the parcel was left at the parcel shop.
We can see that the parcel was collected today, which brings the total lead time to six days. However, please note that the delivery was attempted on the fifth day.
Odlično
Na podlagi 12992 mnenj
5 zvezdic
4 zvezdice
3 zvezdice
Napišite mnenje
Da bi ohranili pristnost povratnih informacij, Ecoparcel po vsaki dostavi samodejno pošlje povabilo k oddaji ocene tako pošiljatelju kot prejemniku.
E-poštno sporočilo vsebuje edinstveno preverjeno povabilo za oddajo ocene.
Ta preverjeni postopek, ki temelji izključno na povabilih, pomaga preprečevati lažne ali plačane ocene iz neznanih virov in ohranja naše ocene zaupanja vredne.
Če je bil vaš paket nedavno dostavljen, preverite nabiralnik e-poštnega naslova, uporabljenega za pošiljko, in sledite svoji osebni povezavi za oddajo ocene.
Vaša ocena nam pomaga izboljševati naše storitve in prepoznati področja za izboljšave:
- Hitrost dostave (tranzitni čas).
- Kakovost dostave (stanje paketa).
- Izkušnja s podporo strankam.
- Enostavnost rezervacije in upravljanja pošiljk.
- Splošno zadovoljstvo z Ecoparcelom.
Če imate kakršne koli težave, nas prosimo kontaktirajte.
Do leta 2024 smo kot platformo za ocene uporabljali Trustpilot in zbrali več kot 14.000 ocen s povprečno oceno 4,5 od 5 zvezdic.
Ecoparcel je hitro rastoče podjetje za pošiljanje paketov s sedežem v Londonu v Združenem kraljestvu, ki posameznikom in trgovcem ponuja priročne storitve pošiljanja paketov po izjemno nizkih cenah. Vaše pakete lahko pošljemo v 24 držav po vsej Evropi in iz njih, s čimer ponujamo več možnosti kot večina naših konkurentov.
Leta 2010 smo začeli v majhnem obsegu in od takrat nenehno rastemo, z zelo uspešno širitvijo na trg Združenega kraljestva leta 2014. Zdaj se hitro širimo in sodelujemo z zanesljivimi ter preverjenimi kurirskimi podjetji.
Našim strankam, tako posameznikom kot trgovcem, ponujamo velike prednosti. Če izberete naše podjetje, ne prihranite le časa, temveč tudi denar, saj prejmete vedno višji odstotek vračila denarja.