Mnenja
Perfect
Two days for pick ups and the fact that you have to wait all day is quite inconvenient
Transporation took 2 days
Transporation took 2 days
I recently used Ecoparcel for a shipment from Spain to Poland, and I am very satisfied with the overall experience. Finding a reliable cross-border courier can be stressful, but Ecoparcel handled it smoothly.
What went well:
Door-to-Door Convenience: The driver picked up the parcel right from my doorstep, which saved me a lot of hassle.
On-Time Delivery: The package arrived in Poland exactly on the scheduled date. No delays or "lost in transit" issues.
Simple Process: The booking system was straightforward and easy to navigate.
Room for Improvement:
If I had to offer one piece of constructive criticism, it would be regarding the pickup window. Currently, the window is quite broad (essentially the entire day). It would be great if Ecoparcel could offer more specific slots—such as a "morning" or "afternoon" option—to avoid having to wait at home all day.
The Verdict:
Excellent value for the price and high reliability. I would definitely use them again, especially for international shipping within Europe!
Always on time and they take excellent care of the parcel. Thank you!
quick, relatively cheap and efficient...... Good job.
Great service but with all money I spend so often I'd like to have some discount.
I bought a free cancellation of the parcel.
I had to reschedule the pickup and cancelled my first request. Received the confirmation, that cancellation was done.
Then it appeared, that I had to open a claim to return my money with a bought service and correctly done cancellation. And within like 5 days of cancellation, while they only processed it several days.
I tried to open the dispute two times, but was rejected by internal directives.
Pure financial fraud. It is a pity - I have no time and desire to sue ecoparcel.
Quick, easy to site, competive pricing, all info and labels were just as they should have been.
Odlično
Na podlagi 13251 mnenj
5 zvezdic
4 zvezdice
3 zvezdice
Napišite mnenje
Da bi ohranili pristnost povratnih informacij, Ecoparcel po vsaki dostavi samodejno pošlje povabilo k oddaji ocene tako pošiljatelju kot prejemniku.
E-poštno sporočilo vsebuje edinstveno preverjeno povabilo za oddajo ocene.
Ta preverjeni postopek, ki temelji izključno na povabilih, pomaga preprečevati lažne ali plačane ocene iz neznanih virov in ohranja naše ocene zaupanja vredne.
Če je bil vaš paket nedavno dostavljen, preverite nabiralnik e-poštnega naslova, uporabljenega za pošiljko, in sledite svoji osebni povezavi za oddajo ocene.
Vaša ocena nam pomaga izboljševati naše storitve in prepoznati področja za izboljšave:
- Hitrost dostave (tranzitni čas).
- Kakovost dostave (stanje paketa).
- Izkušnja s podporo strankam.
- Enostavnost rezervacije in upravljanja pošiljk.
- Splošno zadovoljstvo z Ecoparcelom.
Če imate kakršne koli težave, nas prosimo kontaktirajte.
Do leta 2024 smo kot platformo za ocene uporabljali Trustpilot in zbrali več kot 14.000 ocen s povprečno oceno 4,5 od 5 zvezdic.
Ecoparcel je hitro rastoče podjetje za pošiljanje paketov s sedežem v Londonu v Združenem kraljestvu, ki posameznikom in trgovcem ponuja priročne storitve pošiljanja paketov po izjemno nizkih cenah. Vaše pakete lahko pošljemo v 24 držav po vsej Evropi in iz njih, s čimer ponujamo več možnosti kot večina naših konkurentov.
Leta 2010 smo začeli v majhnem obsegu in od takrat nenehno rastemo, z zelo uspešno širitvijo na trg Združenega kraljestva leta 2014. Zdaj se hitro širimo in sodelujemo z zanesljivimi ter preverjenimi kurirskimi podjetji.
Našim strankam, tako posameznikom kot trgovcem, ponujamo velike prednosti. Če izberete naše podjetje, ne prihranite le časa, temveč tudi denar, saj prejmete vedno višji odstotek vračila denarja.