Recenzie
Členom od
15/12/2022
Zostala 1 recenzia
Marija Valdmane
Pred viac ako mesiacom
It did arrive, although 6 days later than promised.
Členom od
21/06/2021
Zostala 1 recenzia
Petra
Pred viac ako mesiacom
Transporation took 6 days
Členom od
29/11/2020
Zostala 1 recenzia
Nicola
Pred viac ako mesiacom
Collected package on December 19th with a 4 to 6 business days delivery. Today is 7th January and package has only delivered today. Extremely disappointing, as have used this service in the past with no such issue.
Odpoveď od Ecoparcelu
Good afternoon,
One of the main ferry routes to Ireland was temporarily closed because of severe storms nation-wide, which impacted our usual delivery schedule.
This means no goods are moved from/to Ireland nation-wide.
We understand the inconvenience these delays may have caused and sincerely apologize. Please rest assured that we have implemented workarounds to ensure that imports to Ireland are resumed. Our operations are back on track, and we are doing everything possible to expedite outstanding deliveries.
Thank you again for your understanding. If you have any further questions or concerns, please feel free to contact us.
More information: https://www.ecoparcel.eu/en/service-updates/
Členom od
16/12/2024
Zostala 1 recenzia
Brigita
Pred viac ako mesiacom
Delivery took 3 weeks, when it had to be delivered in 6 days.
Odpoveď od Ecoparcelu
Good afternoon,
Thank you for your patience regarding your delivery. We regret to inform you that some shipments scheduled over the Christmas period were delayed due to force majeure circumstances.
One of the main ferry routes to Ireland was temporarily closed because of severe storms, which impacted our usual delivery schedule.
We understand the inconvenience these delays may have caused and sincerely apologize. Please rest assured that we have implemented workarounds to ensure that imports to Ireland are resumed. Our operations are back on track, and we are doing everything possible to expedite outstanding deliveries.
Thank you again for your understanding. If you have any further questions or concerns, please feel free to contact us.
More information: https://www.ecoparcel.eu/en/service-updates/
Členom od
24/12/2024
Zostala 1 recenzia
Diogo
Pred viac ako mesiacom
It is such a nice service. Thank you!
Dorthe Theilgaard
Pred viac ako mesiacom
Super god og hurtig service
Členom od
18/01/2024
Zostala 1 recenzia
Katarzyna
Pred viac ako mesiacom
After a long waiting period I received the package today, unfortunately it is damaged and missing at least two items, I am trying to contact the Help Center but without success because I am not able to send photos of the damaged package.
Odpoveď od Ecoparcelu
Good afternoon,
We are very sorry about this situation. The delay happened due to a damaged port in Ireland, thus, delaying all of the shipments from Ireland. More information: https://www.ecoparcel.eu/en/service-updates/
Členom od
09/05/2020
Zostala 1 recenzia
Giovanni Cornacchia E
Pred viac ako mesiacom
I migliori.
Členom od
27/12/2024
Zostala 1 recenzia
Javier
Pred viac ako mesiacom
Cómodo, rápido y seguro
Členom od
21/03/2016
Zostala 1 recenzia
Mon
Pred viac ako mesiacom
Jesus Christ the way my parcel arrived after nearly a month.Blaming the Holyhead port being closed and took 2 weeks to find alternative by GLS crossings the sea to Ireland should not justify the way the parcel arrived.shame it doesn't allow to post pictures too.Can't even get to eco parcel for a claim. The form you need to complete is not on their site and I sent an email but I got it back that is not in use anymore.is a joke!
Odpoveď od Ecoparcelu
Thank you for your patience regarding your delivery. We regret to inform you that some shipments scheduled over the Christmas period were delayed due to force majeure circumstances. One of the main ferry routes to Ireland was temporarily closed because of severe storms, which impacted our usual delivery schedule.
We understand the inconvenience these delays may have caused and sincerely apologize. Please rest assured that we have implemented workarounds to ensure that imports to Ireland are resumed. Our operations are back on track, and we are doing everything possible to expedite outstanding deliveries.
Thank you again for your understanding. If you have any further questions or concerns, please feel free to contact us.
Výborné
Na základe 13441 recenzií
5 hviezdičiek
4 hviezdičky
3 hviezdičky
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Do roku 2024 sme ako platformu na recenzie používali Trustpilot a získali sme viac ako 14 000 recenzií s priemerným hodnotením 4,5 z 5 hviezdičiek.
Ecoparcel je rýchlo rastúca spoločnosť na prepravu balíkov so sídlom v Londýne vo Veľkej Británii, ktorá ponúka jednotlivcom a obchodníkom pohodlné služby prepravy balíkov za mimoriadne nízke ceny. Vaše balíky môžeme doručiť do a z 24 krajín v celej Európe, čím ponúkame viac možností než väčšina našich konkurentov.
Začínali sme v roku 2010 ako malá firma a odvtedy neustále rastieme, pričom v roku 2014 sme veľmi úspešne vstúpili na trh Spojeného kráľovstva. Teraz sa rýchlo rozširujeme a spolupracujeme so spoľahlivými a overenými kuriérskymi spoločnosťami.
Našim zákazníkom, jednotlivcom aj obchodníkom, ponúkame skvelé výhody. Ak si vyberiete našu spoločnosť, nielenže ušetríte čas, ale aj peniaze vďaka stále rastúcemu percentu cashbacku.