Avaliações

Terrible service. Booked a pickup on Tuesday and was told it would be collected Thursday, waited in all day and then got a message saying it had been collected when obviously it hadn't. Contacting Ecoparcel but they take ages to respond. Eventually get a message saying that there was an error and it would be collected Friday. Friday morning I get a message saying "We have noticed that you did not finish your order. If you have any questions or you need any help, please contact us! ". No explanation as to what part of the order was not finished as I had given all the details, paid the fee and received an Order Confirmation. Emailed Ecoparcel and as yet after 9 hours I still have not received a reply and my parcel has not been collected after wasting another day waiting in.

Quiqcly and not expensive

Good parcel service

The service was very good. Parcel collection was made on time, delivery also between 4-6 days and all goods arrived in perfect condition.

They are brilliant!!

It all went very smoothly. I´ll use them again.....

Refreshingly expedient and professional service. Highly recommend and will use again as my preferred Courier because in my world only the best will do. Thank you #EcoParcelTeam

The courrier did not collect the parcel at the agreed time. This happened twice (I had to raise two tickets for sending out one parcel). When the courrier arived (one day later), he said to the receptionist that he would not collect the parcel because it was too heavy. When the receptionist told him that the parcel had been weight and it was 32 Kg, then he decided to collect it. All these delays and troubles caused a big waste of time, on the top of a certain annoyance. Finally, when the parcel arrived, we found a 70% of the objects broken, despite the fact that they were packed carefully, following the indications reported on Ecoparcel webpage.

Excellent and smooth

Good reliable and economical service