Avaliações

The delivery was very quick and the parcel was in perfect condition. Would use Ecoparcel again.

From a small town in Germany to London in 3-4 days (parcels arrived Thursday evening and then Friday morning). A couple of my mugs and teapots were cracked but that was my fault for not packaging it properly. It's definitely important to reinforce the boxes and protect anything fragile by wrapping it up very well. However, the boxes arrived quickly and the couriers even helped carry all of the boxes up 4 floors of stairs. Great price.

Great service!The only small minus is you can't know what time courier will pick you package but other than that, good prices, fast delivery and you don't have to go anywhere to send your package.

Goods arrived safely, delivery time could have been faster.

They didn't show up on the day they should have collected our parcels. We emailed them explaining that collection should happen then in a different address, because we live no more in the initial flat. They said we needed to cancel that order and process a new one. The funny thing is that 4 days after that they haven't canceled our order, so they still have our money (quite a lot, by the way), and our parcels have not been delivered. Even more, they have tried to use one trick to blame us about that situation. After all of that they emailed us saying that we were absent from home when they tried to collect the parcel!!! But they did it so bad that they didn't even put the correct day in the email!!! (that in the order it is correct, by the way). So frustrating and annoying, because the only way to contact them is by email and they don't reply, or try to play games with us. Obviously I would not recommend this service to anyone and I will make sure I share my experience with everyone I know

Great service. Fast delivery. I will use it again

really fast, easy online website to book it, amazing prize!

Fast and cheap! Strictly recommended!

Great service. Order delivery with the best conditions

I got a problem with my parcel. The parcel was not collected and i got an e-mail that it will be collected on the next working day But on the next working day i wouldn't have been in the city anymore, so i needed to contact ecoparcel urgently. I tried to contact the company on friday at 3 pm (so not after the working day). Nevertheless the support center was supposed to work until 6, at 3 it was already closed. By closed i mean offline, because the company doesn't have any hotline, one can write them only an e-mail or in facebook messenger.