Avaliações

Speaking about Spain - it has been incredibly slow and problematic to get the courier to pick up the package. They didn't show up in the booked day and didn't notify, it took 4 business days to make it (contacting client support via web-site, exchanging several emails, calling to local transport service responsible for picking up, changing the pick up date twice... nightmare). Everything after this was fast = 1 business day to get the package to Poland (based on tracking information on the web-site - it is stated delivery will be tomorrow). We'll see. Client support is fast and good, local transportation partner - awful.

Never use ECOPARCEL!!!!!!!! They collected my box on the 21st of August and it still didn't arrive!!!! (today is the 12th of September) They are not reacting to my emails and messages! I have no idea about my box! Its not normal my personal things were inside! If someone has the same problem pls write me: adam.krisztina95ATgmail.com we have to do something!

Very clear website and fast pick up and delivery at destination. Would use it any time again

Absolutely fantastic service!

Easy booking, parcel was collected on time, but the delivery took a lot longer than planned. More than two weeks from France to Germany

This package shipment went definitely worse than the other time. 1. Shipment from Sweden to Finland should last 1-3 days based on the information from the website, while in my case it lasted 8 days (and could be longer if not my intervention). 2. There is very little information given in a parcel tracking. So I didn't know what day should I wait for the courier, neither could I find any contact to parcel shop in order to arrange a delivery. I managed to do it only through GLS services that were used by Ecoparcel. I managed to get in contact with Ecoparcel service desk also, but it was some time after I managed to contact the parcel shop different way. (It would be helpful to have also a possibility of phone call).

Very easy to use website made booking my packages simple. Collection was prompt and courteous, delivery to the UK was incredibly quick! Less than 4 days and the online tracking updates were accurate and comprehensive. Price was the best I found and I would happily recommend Ecoparcel to anyone wanting excellent service and value for money.

Excelent service

Great shipping company! Delivery is fast, good quality-money. 100% recommend!

This was the second time I used Ecoparcel to post from Italy to UK and in both occasion Ecoparce provided a great delivery service. This time I posted two boxes of 30 kgs with inside ceramic pates and dinner service set. I must say that the ceramic set was professionally packed, however the boxes arrived in one week and amazingly nothing was damaged inside the boxes. Considering the price I paid and the prompt international delivery I highly recommend Ecoparcel for international deliveries.