Avaliações

Lately your service is unacceptable, a package which usually arrives in 48 hours, has just arrived after 10 days... The package was completely damaged, not to mention the delay which was unacceptable. Service clients are always very "understanding", except the fact that they are unable to take responsibility for the delays, we have never received any compensation for the huge delay. We always receive the same sentences from them "we understand your frustration". Just to be clear,we are not frustrated, but very very tired of your low quality service... Seems to be obliged to search for another courier service...

Fantástica recogida y muy rápida entrega, económico, rápido y un seguimiento del paquete perfecto, siempre informado. Fabulosa empresa con un fantástico servicio. Gracias

Great service, the box was delivered pretty quickly and in perfect condition. Great prices, highly recommend

packet delivered BUT internal much damaged ceramics. Can be shown by pictures/ movie.
How can I claim?

Fast shipping and arrived it in good conditions.
It does what it has to do

Parcel was delivered in 4 days

Fine

Cheap and really efficient.
Pick up at the door in Denmark, delivered withing 2 days at the door in Germany.
I'll definitely use Ecoparcel again.

Transporation took 4 days

Seul le livreur en France a été antipathique… mais malheureusement, c’est devenu une habitude. À part cela, le service reste 5 étoiles. Je recommande malgré tout, même si les livreurs en France sont souvent comme ça.