Avaliações

Good support when I had collection problems with Spanish agent.

The parcel collection was a bit messy and it ended up being delayed by a day but with help from an amazing costumer service operator named Melissa my parcels were delivered in three working days.

Perfect service, good comunication and coordination between the company making the trasport.

I have shipped numerous packages to England and have had no problems with pick-up/delivery and all parcels have arrived with no damage. Ha enviado muchos paquetes a Reino Unido sin ninguna problema de entrega o despacho y todo los paqutes a llegado sin desperfecto.

This was my first try and I found that the service is decent. I am eager to use it again...

Great service at trhe lower price

Follow up was correct, the instructions were clear and the tracking was good. I received my package after 6 days included weekend, so no complaints at all.

I was very happy with the service and the delovery happend after 6 days only I will highly recommend ecoparcel to my friends and i will definetly use it again. I would just suggest to be more precise about the collection time as i had to wait all day for the currier. Other than that, excellent service. Loza from customer service was very efficient. Lucia

The day of collection i wasn´t home, bus the collecter called me for the following day. the deliver was faster tan i thought and all was perfect.No problem at all, so very recomended!

My package: 4 kg, 30X30X30 cm, shipped from Poland to Romania. Small issues with the tracking part (I believe that were some small issues in terms of exchanging data between GLS and Ecoparcel). Other than that: great support services (quick response and polite person). I will definitely use their services if they continue to deliver the same quality ! As long they keep the current standard or even they add improvements I will highly recommend to my friends and not only !