Opinie

WORST EXPERIENCE EVER! After one week, I have received parcially my order from Italy ( Rome) to Denmark ( Copenhagen). Three parcels are TOTALLY DISAPPEARED and ecoparcel is completely not aware of the situation. They answered after 2 days ( Customer service useless) and they stated that they parcels are been delivered even they are not. ( of course I have all the traking numbers not delivered) If would be nice to be contacted from ecoparcel with more information! Furthermore the parcels arrived, even we followed all the intructions, they were PS I have contacted you again! And I am still waiting for an answer.

Disastrous. The local courier said he would not come on the organized day, as he had “things to do that were more important”then he said we weren’t in when we booked a collection for another day, although we waited in all day. Then the parcel arrived in pieces and our client was very upset. They have no contact number and do not respond to emails for days. Do not use. This company refused our claim for our smashed merchandise, saying we needed to have filled in paperwork at the destination for a claim, how is that possible! Very unprofessional and impossible to contact.

All arrived safely and a great price. Thanks

I've been trying and trying to get hold of this company. I organized a shipment to the UK from Denmark. My parcel ended up in Holland (photos on my parcel clearly labelled with our UK address) We received the company in Hollands parcel in the UK (The parcel was clearly labelled for Holland not the UK) GLS were the courier and made this error but Ecoparcel have proved a very poor customer service by ignoring my emails sent via their contact us page and even via facebook.

Non ho avuto nessun problema: Punti di debolezza: non sapevo a che sarebbe avvenuto il ritiro e la consegna. manca un contatto in caso di problemi

Pessimo!Non affidabile per niente! Nemmeno rispondono alle mail! Sul sito scrivono ché consegnato invece nessuna traccia del pacco!

Good and fast

Great job! Thanks ! Keep doing !

Good service, I truly racomand it

ok! no problem