Opinie

There was some initial problem with collection but the box was picked up next day. It took longer than I was expected but you have to be patience if you pay less than with the competition. The company uses lots of different subcontractors so at the end of the day it all depends of the quality of service each individual provides. In my case it was GLS. There was no way I could contact customer service. There was no response, but overall the box was delivered in good condition so it’s OK and I can recommend and will probably use Ecoparcel again in the future.

Excellent, We liked the work, it was an express service. Simply excellent.

It is a really efficiency service

Great job. Good price

Best delivery ever!!

I used Ecoparcel several times and I am happy with the result. I just had some problems with the collection of the package because they did not call me to let me now that they were coming to take it.

Within a week I sent a parcel from Hungary to Portugal and also, received an other sent from Portugal to Budapest. The pick up and deliver process was a bit troubled in both cases, only the second attempt was successful - however there were people at home waiting for the service on the first day as well. Finally, both packages were delivered fine within 6-7 working days, no harm done. The costumer service is only available online, they were responding to all questions within a day or two.The price is better than other companies and the online tracking system is very useful. Keeping in mind the weakness of the services, I would definitely use it again.

Good service, a bit slow as to get my parcels from Belgium to Uk took almost 6 days.

Perfect. As always

It's a gamble. Either you are lucky and everything goes smoothly, or you are not and you will end up wasting lots of time and money. Ecoparcel is working with terrible and unprofessional couriers that can't take responsibility for their actions. In short, they won't come to pick up you parcels, neither will they deliver them to you!