Beoordelingen

Perfect service. There is only 1 thing which I didn't like it and it was the fact that I could not reach out the courier in the time he/she collected and delivered the boxes. Thanks Antonio

It was a really positive experience. Parcel picked up at our house. The price was the best we got and the parcel was delivered on time. We will definitely use this service again

They were fast and reliable :) !

You did not deliver my package on time as you promised. It was delayed and caused a problem for our plan.

Excellent service. Fast, efficient and good value.

Very fast and efficient service! Parcels are always collected on time, delivered with no problems or delays, communication with the company is easy and quick. I'd highly recommend it!

Economico. Puntuale. Utilissimo.

Good customer service. Collection was very late and slow, out of collecting hours. It would be fair if courier would inform clients about being late.

Report Ecoparcel To Consumer Commission Ecoparcel's workings need to be reported, my experience on three separate occasions in using them has been very stressful. At this time I would not recommend using them. For others who need help, you can report to the following below and raise your issue effectively. Information on Online Dispute Resolution for consumers: The EU commission has set up an online platform for the online-resolution of disputes ("ODR-platform"). This platform serves as a contact point for extrajudicial resolutions of disputes concerning contractual obligations, arising from online sales or services agreements. Customers can reach the ODR-platform under the following - ec dot Europa dot eu/consumers/odr I had to write it like this because this site does not allow links which is unfortunate, considering the fact that this is an official webpage to help people find the necessary directions for help. Since they also work out of a London, UK based address, effected parties can also report Ecoparcel to the UK Consumer Office Also note the following; John Platt, a retired judge, points out that the Contracts (Rights of Third Parties) Act 1999 gives a buyer a direct right of action against a courier. It appears long overdue and now time for everyone to join together and stop this disgraceful contempt towards the paying customer. We help the directors become wealthy while they lose our property without a care in the world and thrive on our stress at the same time.

Great service! Recommend it