Beoordelingen

Terrible Service – Avoid at All Costs!

I had an extremely disappointing experience with Ecoparcel. I booked a service with them, paid £25, and waited for the scheduled pickup, but nobody showed up. I was at home the entire time, yet they later claimed I was "absent" when they attempted the collection. This is absolutely false, and when I asked for proof, they provided none.

Now, despite my efforts to resolve this, they are refusing to refund my money. It's incredibly frustrating to pay for a service that was never provided, and even worse, they seem unwilling to take any responsibility or offer any compensation.

If you value your time, money, and peace of mind, I would recommend avoiding Ecoparcel. Their customer service is unhelpful, and their accountability is nonexistent.

Transporation took 6 days

👍

I am in a need to use these serveces a few times a year. This is the 2nd time my parcel had problems. First time it was delayed collection and now it took 6 days longer for it to be delivered-and that is with me chasing ut up numerous times. Disappointed and annoyed, will need a new currier

Ecoparcel has really good and affordable courier service. I’ve used them 3 times already and my order came in the best condition possible.

Excelente servicio. Lo recomiendaré a todos mis amigos.

Parcel was delivered in 3 days

Super ! Very fast

Good service, the only problem is Thant The delivery email said that the parcel was delivered and signed by me but I found it in the mailbox. Nobody signed

Everything handled super smoothly. Really recommend!