Beoordelingen

Good Service. No receipt given by the courier that collected the package at my place. The rest of the service was good as expected.

They took the parcels the day I choose in the calendar when I booked. The driver called me when he arrived to the house door. The parcel has arrived in a week, from London to Murcia (Spain), in perfect conditions.

The shipment arrived on time (on 5th day), but the communication process was nerve wracking. First, the agents replied promptly, then, they simply disappeared. There was a lot of politeness, but little actual help. There's no contact phone, only email (now obvious why). Couriers can come any time, so you have to be the whole day at home, during working hours. Even more so, the courier failed to come the day it said it will. So one day sitting at home was wasted, and half of the other day was wasted as well (can't they simply make a call before they come?) All this was accompanied by ignorant communication (polite but ignorant, quite typical for British companies in our experience). Even if the parcel arrived on time, and the price was affordable, it was a very bad experience. Pay a bit more and choose other company.

Collected and delivered in a timely manner, but there is a "T-shaped" cut along side the cartbox, nothing was taken or damaged, but it could have happened. Otherwise good service overall.

Missed the agreed pickup which could have been a disaster for me

Fast and cheap

Shipment from France to Sicily (Italy), it took less than 4 days and the service was very good. I would recommend!

Fast, easy and reliable

I'm totally satisfied with the Ecoparcel! They deliver my parcel even earlier that I thought. Despite that my parcel was not in the cardboard box it came safe and sound (but I'm not recommending to put fragile stuff in it in that case). Great price, fast delivery! I would recommend Ecoparcel.

Great! Very good price and very good service! I'm not totally satisfied with the tracking-function but it is well compensated by the service overall.