Atsauksmes

Lost my parcel, stop responding Ecoparcel lost my parcel, and completely stopped responding to my mails. They refunded me the shipment costs, but this is not even a fraction of the value I sent. Claims policy is a complete scam: I even purchased the extra insurance, but you can only claim reimbursement if you have complete invoices for all the things you sent. They were personal things, books, toys and clothes, some memorabilia, that have been with us for years - of course we don't have invoices for them. So our things were lost, and we get nothing back. I would caution against using this company, or know exactly what risk you're taking

Excellent service and driver

Pick up should be within the next day after ordering. Now it is 2 days after order, which is a considerable delay. Please look for possibilities to pick up the day after.

I still waiting to find where my parcel is and no one replies to my emails. I can’t even complain and ask for a refund. Disgusting service.

excellent service, everything went very smoothly.

Han tardado mucho tiempo en entregarlo.

Corriere eccellente. Collo recapitato e prelevato in maniera efficiente.

Fast service but not help in carting luggage to the van and it was not specified anywhere

Fast and well informed during delivery

I never received the parcel, but on "my orders" the parcel is marked as "Completed". After receiving a partial and unsatisfying reply from ecoparcel, I never heard from them again, and my emails are being totally ignored. I'll never use this service again