Atsauksmes

Claimed the insurance for 2 parcels lost and haven't heard anything for a week. Ecoparcel haven't reacted on anything for app. a month and haven't done anything to solve the problem. A total loss of app. € 420,- (incl. freight). Avoid. ******** Subject: (#54606) Lost packages - Currier mixed up 2 parcels - Value JY59RM € 280,- Value WKAEXZ € 80 (£ 87) To: "Jesper Andreasen > ##- Please type your reply above this line -## Hello , The ticket was received and will be answered within 1 working day. Customer service is working only from Monday to Friday, from 10 am to 6 pm. It is our official communication channel. ##- In order to Update or Reply faster login via -## Best Regards, Ecoparcel Support Team

Fast, on time, professional delivery!

Il servizio è stato buono e sono soddisfatta!

My order was never collected, they had a problem to pick it up for several days, so i got tired of them and asked for a refund. It was 3 weeks ago and i still didn't get my money back. Moreover they don't respond to y e-mails and messages anymore. I guess i will have to initiate a legal process with them. Be careful and never use Ecoparcel, it will be the most unpleasant experience.

Perfect! Just in time :)

Non rispondono più alle mail inviate. Ho dato delega al mio avvocato che ha inviato a ecoparcel lettera raccomandata di messa in mora con successivo ricorso al tribunale europeo. Attendo sempre che venga emesso il rimborso per il pacco smarrito quasi 3 mesi fa. --------------------------------------------------------------------------------------- They no longer respond to the emails sent. I gave my lawyer a proxy to send a letter of formal notice to ecoparcel with a subsequent appeal to the European Court. I always wait for the refund for the lost package to be issued almost 3 months ago.

Delivered on time.

Good and fast. 5 star

great service!

Everything was excellent. Well done!