Atsauksmes

Wow, I sent my Easter parcel on Tuesday and it arrived in just three days. Efficient staff to handle my order. And so unbeatable rates! Totally enthusiastic about Ecoparcel!

The new website works better and easy to use on mobile phones. Good service overall

I bring inside my box all my stars and dream, ecoparcel took and delivery to my friends great service!

I used Ecoparcel twice, once from Italy to Denmark and another time from Denmark to Belgium. Both times the packages were delivered with no problems. Just a couple of issues: the first time the parcel was picked up 1 day later than expected, but maybe it happened due to the short notice and being during a holiday period. It also took a little more than expected to be delivered (around 1 week). The second time, after ordering it, I haven't received any confirmation email (I got one the first time), so I wasn't sure if the pickup was confirmed for the chosen day or not. The assistance center was quick to reply, but unfortunately, due to unknown problems, they couldn't find my order in the system. Eventually the package was picked up on time and quickly delivered in a couple of days. I would suggest to work a bit on the system communication and consistency part, but other than that it is an excellent service for an extremely competitive price!

Reliable company! Fast shipping!

I was a bit worried as I sent a 20kg parcel from Uk to Spain with a very expensive and delicate cooking machine. They sent me a message to let me know the pick up day and the delivery one. It took just 4 days and the parcel and the stuff inside were in perfect conditions. I'm really pleased with the price also...what more can I ask for? I would recommend this company unreservedly. Great service!

I have recently had problems relating to the local courier service not collecting on the day arranged and then turning up outside the specified hours ,very late on one collection when I wasn't not home, the response from eco' was good and showed great concern .

I have been sending 5-6 parcels at a time, from Finland to Portugal and they all arrive in 1 week, in 1 piece. Great service!! And cheap :)

good price and customer service i received my parcel in 4 days two parcels of 30 kg.

perfect price, service and shipping. but they have to rely on the separate shippers. the courier could not find my address so I was left in the dark over the weekend. A call on monday to GLS solved the problem and the parcel was delivered within 30 minutes. Again thanks.