Atsauksmes

I sent my parcel from one place to another in Spain and they delivered it in one day, that's amazing! And it's also helpful to receive the email with the information where is your parcel now etc

The service is reliable, quick and readable. There is space still need to be improved such as contacting the customer in advance via the phone, make sure the customer is available at a certain time. It is very stupid the customers have to reserve the entire day without a particular schedule.

This is the third parcel I asked with the company, I really appreciate the service provided by Melissa, she is always willing to help!

The service was great! no bad surprises and all my stuff got to the destinat ion place on time

Great service good Price I cän recomend this

Simple and fast.

Muy buena, la llevo utilizando hace años. La recomiwndo

Worst experience ever! I won't us Ecoparcel again!

AWFUL. I have not received my parcel, they delivered to the wrong person. I realised the parcel has been delivered to another person because I got an email to write a review about the service, you can guess what I think of this company ... I was waiting 1 week for my parcel to be collected (they also tried to collect it in the wrong country) and then they deliver it to the wrong person in the wrong country again. Now I have probably lost my package and my money. DO NOT TRUST ECOPARCEL, it's better to pay a little bit more and avoid so many problems.

Parcel damaged, no reply via any message to rectify the situation, very bad customer service DO NOT USE! I had claim forwarded to claim department, waited patiently for for a reply and compensation, was told I would get a refund but none arrived. I repeat do not use.