Atsiliepimai
Oscar
Daugiau nei prieš mėnesį
Excellent!. Very fast! In only 3 days i send a box from Italy to Spain. Fast and cheap. Excellent service!
Laura
Daugiau nei prieš mėnesį
All perfect!!. it's the second time I shipped a parcel with this company and both times without problems. I really recommend it!
It's the best: fast and cheaper than all the others companies
Noelia Sánchez Canosa
Daugiau nei prieš mėnesį
Happy, but... This is the second order I made in ecoparcel, I was very happy with the service, the first box arrived without any problem in a few days, the second box arrived today, it's ok, but I'm a little bit disappointed because I wasn't home and the box was delivered in my neighbour house without my permission, I don't even know her and no one notify me about it. I've just received an email saying that I signed in the order, but I didn't, even if I do have it now. I still have an open order left, and I would order with ecoparcel again, but I think that this was very irresponsible, leaving the order in someone else's house without the permission of the owner, they have my phone, they could've contact me.
I have to say, other than that everything was great, I have to change the details of one of the orders and they were very helpful, fast and nice.
Clemencia Sterling
Daugiau nei prieš mėnesį
Excelente!!!. Lo recomiendo excelente servicio, precio económico, envíe de Madrid a Londres y fenomenal!!! Volveré a utilizar esta empresa
Vadim Onovh
Daugiau nei prieš mėnesį
Great service. Great service, and nice customer support.
Mindaugas Ba
Daugiau nei prieš mėnesį
New website is awesome!. I have been using Ecoparcel for last few years and never had a bad experience. Now they have redesigned all website and it supports my mobile phone! This is what I was waiting long time ago. Highly recommended!
R.
Daugiau nei prieš mėnesį
Perfect!. I have recently got a 10 kg parcel sent from Spain to Sweden and Im very happy with the service I got, and also with the fantastic price.
The parcel was picked when they said they will and I was able to follow the entire journey by the tracking information.
I never got the parcel delivered at home but I never do with other couriers includying DHL, UPS either because its very hard to access our building for those who doesnt live there.
So I got a notification in the mail of where to pick my parcel, and just one week after it was first picked in Barcelona, I could pick my parcel on a parcel shop nearby my place. The parcel was in great conditions and Im very satisfied, will use again for sure.
Also I want to mention that I sent en email to the customer service when I knew that my parcel was at the parcel shop asking where that was located and got an email from Laura in the customer service within 12 hours telling me the address of the parcel shop. Thank you ecoparcel!
Audrius
Daugiau nei prieš mėnesį
10/10 would send again. It was delivered in time, I received a call right before delivery and found everything in one peace. I was able to track my parcels journey by the tracking information. Overall a good experience.
Bogdanovic
Daugiau nei prieš mėnesį
I rate 8/8. Thanks for providing a good service, none of the items were broken, we received the parcel with no delay. Would recommend this company to other people and would definitely use it again.
Eva
Daugiau nei prieš mėnesį
Good and easy. Recently shipped a rather big (~10kg) box with Ecoparcel and it was a very pleasant experience yet again. I have used this service a couple of times before, and never encountered any big problems, only once the parcel collection was delayed by one day. Not that it mattered though. This shipment was very easy as well. The courier collected at around 10am, and the online tracking started in the afternoon. I was able to track it on their new website the whole time, and it even reached the destination a day early!.
By the way, kudos to finally launching a good new website, Ecoparcel! I have to say, even for a person like me (with rather limited IT knowledge), the new Eco is really easy to use. Everything is nice an simple, plus the design is pretty.
Overall, a good experience. Will definitely use again, most likely for Christmas!
Puikiai
Remiantis 13624 atsiliepimais
5 žvaigždutės
4 žvaigždutės
3 žvaigždutės
Parašyti atsiliepimą
Siekdama užtikrinti atsiliepimų autentiškumą, Ecoparcel po kiekvieno pristatymo automatiškai išsiunčia kvietimą palikti atsiliepimą tiek siuntėjui, tiek gavėjui.
El. laiške pateikiamas unikalus patvirtintas kvietimas parašyti atsiliepimą.
Šis patvirtintas procesas, kai atsiliepimus galima palikti tik gavus kvietimą, padeda užkirsti kelią netikriems ar apmokėtiems atsiliepimams iš nežinomų šaltinių ir išlaikyti mūsų įvertinimų patikimumą.
Jei jūsų siunta buvo pristatyta neseniai, patikrinkite el. pašto dėžutę, kurios adresą naudojote siuntimui, ir pasinaudokite savo asmenine atsiliepimo nuoroda.
Jūsų atsiliepimas padeda mums tobulinti paslaugas ir nustatyti sritis, kurias reikia gerinti:
- Pristatymo greitis (trukmė).
- Pristatymo kokybė (siuntos būklė).
- Klientų aptarnavimo patirtis.
- Užsakymo pateikimo ir siuntų valdymo paprastumas.
- Bendras pasitenkinimas „Ecoparcel“.
Jei susidūrėte su problemomis, prašome susisiekti su mumis.
Iki 2024 m. kaip atsiliepimų platformą naudojome „Trustpilot“ ir surinkome daugiau nei 14 000 atsiliepimų, kurių vidutinis įvertinimas buvo 4,5 iš 5 žvaigždučių.
Perėjome prie naujos platformos, kad užtikrintume, jog atsiliepimai būtų tik iš patvirtintų klientų, todėl mūsų įvertinimai tapo dar patikimesni.
Ecoparcel yra sparčiai auganti siuntų siuntimo įmonė, įsikūrusi Londone, Jungtinėje Karalystėje, siūlanti privatiems asmenims ir prekybininkams patogias siuntų siuntimo paslaugas itin žemomis kainomis. Galime siųsti jūsų siuntas į 24 Europos šalis ir iš jų, todėl suteikiame daugiau galimybių nei dauguma mūsų konkurentų.
Pradėjome nuo mažų žingsnių 2010 m. ir nuo tada nuolat augome, o 2014 m. labai sėkmingai įsitvirtinome Jungtinės Karalystės rinkoje. Dabar sparčiai plečiamės ir bendradarbiaujame su patikimomis bei laiko patikrintomis kurjerių bendrovėmis.
Savo klientams, tiek privatiems asmenims, tiek prekybininkams, siūlome didelius privalumus. Pasirinkę mūsų įmonę ne tik sutaupysite laiko, bet ir pinigų, nes gausite vis didesnę pinigų grąžinimo dalį.