Vélemények

Great service

Great service door to door

I have booked with this company at the beginning of December to send a parcel. They have never collected it. Since that I am requesting a refund and they even don´t answer my emails. Really bad service

Easy to book the parcel, they turned up on the day they said they would, parecl arrived at destination. All very easy and efficient. 2nd time I've used them, would do again, no problem.

they are thieves, they wont deliver your package, wont return your goods and wont even refund you. thieves thieves thieves. no customer service

Opened a ticket with them #51725 since my parcel was damaged in transit. This was 2017-11-21 , I was told that they should reach a resolution within 30 Days. Both me and the sender has since then been trying to communicate with Ecoparcel but with no results. There has been no updates and no resolution to my claim. Me and the sender keep on asking for updates and information but they just keep on ignoring us. Please take your responsibility as a Company and solve our claim.

on time . only problem was glasses were destroyed and broken

The last information I had from Ecoparcel Nov 27th! All she needs to do is pass on my information to GLS who made the faults. I have tried twice to get GLS to take responsibility. If you use Ecoparcel - beg that everything works out fine - otherwise you are ...... Liza (Ecoparcel.eu) Nov 27, 4:00 PM GMT Hi Jesper, We sincerely apologise for all the delays. I'll check parcels JY59RM01 & WKAEXZ01 and do what is necessary. Please allow us to work on this on the next few days. Thank you. Best Regards, Liza Customer Service Agent

I paid for a 48-72 hours delivery and it took 6 days.

Great service, great price. Highly recommended!