Recenzije
Christian S
Prije više od mjesec dana
Good price, perfect pick-up service and the parcel arrived. What else can you ask for? Thank you very much!
Customer
Prije više od mjesec dana
The company is lying.
When at first you check how much postage 1 kg parcel from Ireland to the UK mainland - website shows:
Ireland United Kingdom 1 €12.50 1 - 3 days €100.00 10
When you input details price magically changes to
Ireland United Kingdom 1 €19.50 1 - 3 days €100.00 10.
Update 1: If the dimensions so much affecting the price - why not ask about the dimensions on the main page?
Parcel dimensions was: H8/L45/W30.
Update 2: And it's looks like misleading, because when you input details, price going Up (by 7 euro in my case) not Down. 40 percent higher than offered + ecoparcel adding paypal fees aswell, so final price doubled. Isn't it better to show an honest price right away?
Odgovor tvrtke Ecoparcel
Good morning, price is calculated using volumetric weight. As size and space used in the lorries/vans/warehouses cost, it's normal that significantly bigger parcels (although weighing the same) cost more. Please check "Volumetric weight" at the FAQ. In addition to that, we do prompt notification when price does change (due to dimensions etc.). If you feel like you were charged inappropriately, please contact us directly via https://help.ecoparcel.eu
UPDATE: The main page is a quick quote, we provided the exact price as soon as all details are provided, as the price is dependent on the postcode as well, thus, all details must be provided straight after the quick quote.
UPDATE 2: We are very sorry for the inconvenience, prices do change, 1kg is considered a tiny package. We offer a significantly lower price for smaller packages. When placing an order for medium-size packages, prices do not change as drastically. Please note, that prices are still one of the lowest considering the competitors for a specified route, as we are a middle-man service, that's one of the best prices currently possible and that we were able to negotiate with a delivery company in question. As a result, sending a 10kg box or 20kg box IE - UK, price increases by only ~€3.
It's unfair to compare tiny and medium-sized packages, as completely different pricing strategies are applied to better suit needs of different merchants/customers.
As in order to diminish the costs for us and our customers, we require multiple details/dimensions for a price to be calculated.
Frederico Pinto
Prije više od mjesec dana
Simple. All as expected. Great tracking, follow up.
Sha
Prije više od mjesec dana
Very good experience with ecoparecel.eu! Highly recommended!
Valter Sammarone
Prije više od mjesec dana
Reliable and accurate service. The delivery was on time and the parcel arrived as indicated at the moment of booking.
Paul Andreas
Prije više od mjesec dana
Excellent!!
Paul D
Prije više od mjesec dana
Very good service
Gabriella
Prije više od mjesec dana
The box arrived.
Alexb Praga
Prije više od mjesec dana
GOOD SERVICE TOP+++
Tom
Prije više od mjesec dana
Excellent service
Izvrsno
Na temelju 13514 recenzija
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