Recenzije
Transporation took 4 days
Eco parcel provides an easy shipping method with super fast and easy registration and you can use the service inmediately. Prices are good for starting your ecommerce business and if you don't have a huge volume of parcels. User friendly interface, straight forward instructions and process. It is easy to send the customer a shipment tracking link by providing them the Eco Parcel Order ID and zip code.
Transporation took 3 days
Easy and fast. I recommend it
Parcel was delivered in 3 days
No customer support
PERFETO!!!!
They where in time to collect the parcel from sender and it was actually very quick in deliver to address. Recommend for sure!
I am extremely disappointed with the service provided by this transport company. During my recent delivery my suitcase was severely damaged while in their care. It was in perfect condition before handing it over, and it arrived broken, with visible structural damage that makes it unusable.
Odgovor tvrtke Ecoparcel
Dear Sergio,
Thank you for taking the time to share your feedback. We are truly sorry to hear about the condition in which your suitcase arrived and understand how disappointing this situation must be.
We would like to clarify that suitcases are not designed for road transportation as standalone shipping items and, for this reason, they are not recommended to be shipped without protective packaging. During the booking process, we inform all customers that suitcases must be properly packed inside a sturdy cardboard box to ensure safe transport.
Unfortunately, when these packaging guidelines are not followed, the risk of damage during transit significantly increases. Proper external packaging is essential to protect items from the normal handling processes involved in road transportation.
We genuinely regret that this has been your experience and appreciate your understanding regarding the importance of following the packaging requirements outlined at the time of booking.
Perfect !!!!
Izvrsno
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Kako bismo osigurali autentičnost recenzija, Ecoparcel nakon svake dostave automatski šalje poziv za ostavljanje recenzije i pošiljatelju i primatelju.
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Ako je vaš paket nedavno dostavljen, provjerite pristiglu poštu e-adrese korištene za pošiljku i slijedite svoju osobnu poveznicu za recenziju.
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- Brzina dostave (vrijeme isporuke).
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- Jednostavnost rezervacije i upravljanja pošiljkama.
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Ako imate bilo kakvih problema, molimo kontaktirajte nas.
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Ecoparcel je brzorastuća tvrtka za slanje pošiljaka sa sjedištem u Londonu, Ujedinjeno Kraljevstvo, koja pojedincima i trgovcima nudi praktične usluge slanja pošiljaka po iznimno niskim cijenama. Vaše pošiljke možemo slati u i iz 24 zemlje diljem Europe, čime nudimo više mogućnosti od većine naših konkurenata.
Počeli smo skromno 2010. godine i od tada neprestano rastemo, uz vrlo uspješan prodor na britansko tržište 2014. godine. Sada se brzo širimo i ostvarujemo sjajna partnerstva s pouzdanim i provjerenim kurirskim tvrtkama.
Svojim kupcima, i pojedincima i trgovcima, nudimo velike prednosti. Odabirom naše tvrtke ne samo da štedite vrijeme, već i novac jer ostvarujete sve veći postotak povrata novca.