Recenzije
Parcel was delivered in 4 days
I actually thought this will be a scam! But was really good and fast, the only thing is they don't say the exactly time to pick up and you have to stay in house the whole day waiting, and they came at almost 20:00pm!
Transporation took 7 days
Every single order has been problematic - mostly because of GLS who falsely claim delivery attempts and have lost a delivery. The delivery service paid for has not been provided however the response from ecoparcel staff member flo was to distrust my reports of GLS driver behaviour and to close tickets that are unresolved.
Odgovor tvrtke Ecoparcel
Good afternoon,
In total, you have shipped 4 parcels with us throughout the month on different occasions.
Two parcels were delivered directly to your address, and two were rerouted to the nearest ParcelShop due to your absence. Our local delivery partners have provided GPS coordinates from the courier’s vehicle at the time of attempted delivery, and we can confirm that on both occasions the courier arrived at your location and attempted delivery.
Please understand that couriers have no incentive to avoid completing a delivery. If they have already reached the destination, it is in their best interest to successfully hand over the parcel rather than reroute it.
As outlined in our Terms and Conditions, if delivery to the residential address is unsuccessful, the courier is permitted to leave the parcel at the nearest ParcelShop.
All parcels were later collected from the ParcelShop, and none were lost. Unfortunately, as our team member has previously explained, a refund is not possible in these circumstances.
Everything was great. The package even arrived earlier than was said.
Everything was done clean, punctual and professional.
Parcel was delivered in 2 days
Já enviei há quase 1 semana e não sei da encomenda. Péssimo serviço.
Odgovor tvrtke Ecoparcel
As advised earlier, your shipment was booked as a Locker-to-Locker service. The parcel has now arrived at the chosen locker.
The consignee (not you, as you're the shipper) has received the PIN code and locker details via email and SMS.
Parcel was delivered in 2 days
Amazing as always.
Izvrsno
Na temelju 13309 recenzija
5 zvjezdica
4 zvjezdice
3 zvjezdice
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Ecoparcel je brzorastuća tvrtka za slanje pošiljaka sa sjedištem u Londonu, Ujedinjeno Kraljevstvo, koja pojedincima i trgovcima nudi praktične usluge slanja pošiljaka po iznimno niskim cijenama. Vaše pošiljke možemo slati u i iz 24 zemlje diljem Europe, čime nudimo više mogućnosti od većine naših konkurenata.
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Svojim kupcima, i pojedincima i trgovcima, nudimo velike prednosti. Odabirom naše tvrtke ne samo da štedite vrijeme, već i novac jer ostvarujete sve veći postotak povrata novca.