Avis

Ecoparcel has collected and delivered perfectly on time.

Parcel delivered to incorrect address. Poor communication, hard to get a response.

really easy!!

Was so quick!! At the beginning I felt a bit insecure because the guy who came to my house to pick up the box did not bring the sticker with the information, he just pick up the box and that's it. But everything was perfect anyway. Delivery in just one day, I was not at home and they call me to tell me they will come next day again! I will use it again!

Perfect service.

Perfect everything arrived as time agreed credit to driver who carried it in thanks Mill great cheep service

The overall service is good but the online platform needs improvements: an alert message on the pick-up date before proceeding would have saved me requests to cancel the order and refund. I contacted the Customer Service which is operating fine since I saw my requests executed but did not really receive any message in between which kept me wondering for a couple of days if I had to place another order. The pick-up date changed automatically when proceeding through the order itself which is not something I could imagine as I have experienced this nowhere else on the Net.. Overall I'd recommend this platform to friends as it is price-competitive and with some warnings on how the procedure works, so far seemed to be the best option to send packages.

Everything went well, just the collection and delivering time frames were quite huge so I had to wait the whole day (which kinda sucks) otherwise good service

top notch A++

I booked the delivery of two boxes. They were not picked up on the day we agreed. A prior communication would have been helpful. One was delivered promptly whilst the second one was lost somewhere in Belgium. It was finally found and delivered (a week later after the first one arrived) A faster response from customer service would have been much appreciated. I am not sure if I would recommend this company, or I just had a bad experience.