Avis

This service is an absolute disaster.

There is virtually no support when it comes to handling logistics issues. While it may look attractive at first because it is cheaper than competitors, the reality is completely different once a problem occurs.

It becomes nearly impossible to reach support. Tickets are automatically closed without resolution, and there is no genuine attempt to investigate or assist. I experienced the loss of a shipment containing valuable items, and despite multiple attempts to get help, no meaningful action was taken to locate it. They do not even seem willing to try.

If everything goes perfectly, you might save a few euros. But the moment something goes wrong, you are completely on your own.

I absolutely do not recommend this service. It is unacceptable and deeply unprofessional.

Parcel was delivered in 4 days

Terrible service. 19 Days EU delivery, absolute lack of customer service. Avoid.

Well organized home page, intuitively guided use of the parcels' dimensions etc.; well described advices how to pack the items safely.
Labelling complete and well in time to prepare for signing the parcels; similar for labels given at pick-up time.
Time to pick up as forcasted, cautious transport from SLO to D; arrival after 2 days already!
My recommendation; also for fair pricing.

Servizio impeccabile.
Consiglio pienamente

It supposed to be door to door service, but the delivery person in Sweden just waited outside of building and I had to carry all 7 boxes myself in 5 min. It was very much unpleasing experience

Forget tablet in poland hotel, delivery ordered at sunday, tuesday pickup Friday arival undamaged(to slovakia) happy with service

Excelente servico

Easy online handling, collection at the doorstep, only the tracking could be made simpler (via a provider or with automatic forwarding in one app)

Transporation took 5 days