Avis

No tuve ningun problema con la entrega, Todo Correcto!

My parcel from Portugal to Sweden arrived on time, no issues. Pick up when they say they would. The delivery is not in hands. The receiver goes pick it up at the location indicated in the letter placed in the post box. Very good. Cheap and fast. Was unsure about the security / safety of the service but it proved itself. Will use it again

Buono nel prezzo, ottimo il servizio, rispettati i tempi di consegna, pacco recapitato integro. Consiglio a tutti.

+++++ very very good +++++

They cover all the expectation and even more. They did the parcel collection a day before, as we requested after the order was in place and they deliver the parcel in two days, awesome.

I have to say that even if the transport is very cheap, you should take care about what to put inside and what to use like box. I used my baggage (external part is made of plastic) and it arrives totally destroyed, the plastic was broken in the down part. I am guessing how is possible to broke that. What are they doing with the luggage?? dropping from a second floor?? it is not easy to broke a luggage like that. I will present a complain into the system. I hope that they will take it into consideration and they will offer me a solution like the serious company that they are. I will publish the result when i will have some feedback from their side. The moment arrived They offer meva refund of the transportation fee. Taking into account that the luggage was destroyed this 30 € refund will help to buy a new one. At the end i should say that they are serious and the customer service is ok Regards,

Excellent work. in time, with no problems and always up to date!

Excellent Service and very cheap!..thank you! Jacopo

It took my parcel 3 months to get from Sweden to Germany with Ecoparcel. I had a hard time getting in touch with the company, as there is no customer service except the contact form on the website. I am very happy that the parcel has arrived now but I would not book a delivery with Ecoparcel again.

I've ordered 3 parcels in the last three months and definitely, I would use Ecoparcel again, you are informed of your parcel status on the webpage every day from the collection to the delivery, safe and quick service at a very reasonable price. Thanks! (Spain-UK) Laura F.A.