Arvostelut

Fast delivery but box arrived little bit damaged

The package was shipped from southern Italy on Tuesday and it arrived in Slovakia on Friday around midday. It was in perfect condition, without even a scratch on it. Furthermore the price is really cheap compared to other companies.

Reasonable price and fast for an almost 2kg parcel Spain to UK

My first order had to be cancelled because the pick up did not work out. Communications with the customer service was tricky and slow. I would have liked to have a phone number to call... The second order/try worked out well. Pick up and delivery took place as scheduled.

They firstly lost my parcel, then arrived. They just told me: "I am truly sorry about it but I have just received a confirmation from the depot that your parcel is now officially considered lost, and no more searches will be started as the previous ones were unsuccessful". They didn't give me any kind of information or support, they don't answer to emails and requests or questions. I waited my parcel 4 weeks. Absolutely NOT RECOMMENDED

Good service

Everything was perfect! Highly recommended!

Everything was very good

Thank you very much. A responsible and reliable company, I arrived all the boxes in perfect conditions, worthy of being recommendedto many people who need your sevices.... Congratulations Ecoparcel

According to them they have been trying to deliver the parcel for 3 days, and either the address was wrong or the consignee refused the parcel. The address is correct and I have been home all day long, but nobody has contacted me to sort this out. This is unacceptable, I don't recommend Ecoparcel.