Arvostelut

questa revisione è richiesta sul sistema di booking, quindi è positiva anche la spedizione del pacco ha funzionato bene tuttavia una precedente spedizione è arrivata con circa un mese di ritardo, quindi la valutazione complessiva su ecoparcel rimane molto incerta

I got my parcel in four days which I appreciate. However it is extremely frustrating not to know exactly at what time and which day it is going to arrive. I had to spend 4 full days at home doing nothing but waiting for the parcel. It is very unconvenient Maybe a phone number for customer service would be nice and a better schedule of tracking the parcels. Some delivery services (such as fedex) manage to provide the day and the hour of the delivery. I guess it can also be possible for ecoparcel to do so. The customers will be much happier and the reviews much nicer.

No hasle. Picked up and delivered one day early.

Easy, cheap and comfortable method of shipment abroad. I am really glad I found Ecoparcel.eu!

Excellent service. I always trust Ecoparcel. I would recommend it 100%!

Very bad service. For ten days they delete my orders and no one was answering to me...no one. After 21 days finally someone came and they sent me a message.

Good delivery

super service! Unfortunately, when you are close to pay, filling the information about the delivery, it was not clear that the day you have to choose is the day when the postman comes to pick your pack, and not the day when you have to take your pack at your home/city post-office. If it's your first time, and you are not an expert of this type of booking, you can miss this little important detail, and then you have to wait 4 days more before the postman comes to take the pack (and you can't change your booking details after the payment!). I suggest a little guide near the filling box on the internet page.

everything went smoothly. thank you very much

The boxes were picked up, shipped and delivered without any hiccups. The only thing I would´ve really wished for was to have a little more information regarding specifics about the timing of the transportation and the delivery. For me, I could only see when they were in a specific country, and I didn´t know until the very same day when the boxes were out for delivery. Luckily, I was able to coordinate to leave work to pick them up.