Arvustused
It was NOT door to door service. They do not even call of wait for 3 minutes at the door.
Affordable and efficient way to transport your goods.
It was a great service - very fast and good prices
I was not able to change the address once it was booked. I had to rebook another shipment, paying again for it. I am in the process of claiming a refund for the first shipment.
The service was very affordable and reliable, however, as I first time user I struggled a bit to understand the collection timelines. I think the tracking status updates can be improved a little, but other than that I'm sure I'll use the service again in the future
Everything great. Except the waiting from 8am to 6pm its too long
Everything went smoothly. The parcels were picked up and delivered as booked. I will use Ecoparcel again in the future.
VERY BAD SERVICE! 1. My package was not delivered to my place eventho I spent 2 days at home just waiting for it, becuz I knew it might arrive in these days and at the end I just got an email that it was left in a parcel shop and then I had to do a lot of effort to bring 15Kg package home! I asked them about it and they told me they told the courier to bring the package to my home but they didn't provide any detail about it and I knew with this process it might take like 1 more week for this to happen so i collected it myself. 2. very very bad customer service. If you look at the website, it's not easy to find a way to contact them (at least for me it took a long while) and at the end when you find an email, the person responsible didn't answered me fast! and the answers were not detailed and complete in my opinion. The costumer service should answer you sooner. This company is incapable of giving you a certain time for delivery! (sth like friday morning between 9 and 12). I do NOT recommend using this service for people whom their time is important for them. Now I have my package but I am very angry and tired and I wish that I had brought my package with another way. I thought it would be like they ring your bell and collect your package and then ring the bell and deliver it, but I was wrong! At least in my case it was not like this!
All was perfect! Fast and cheap service! I'm very happy about ecoparcel. I will use it again
Arrived within timescale. Used this company several times. Always on time.
Suurepärane
Põhineb 12994 arvustusel
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Kirjuta arvustus
Tagasiside autentsena hoidmiseks saadab Ecoparcel pärast iga kohaletoimetamist automaatse arvustuse kutse nii saatjale kui ka saajale.
E-kiri sisaldab ainulaadset kinnitatud kutset arvustuse kirjutamiseks.
See kinnitatud, ainult kutse alusel toimiv protsess aitab vältida võltsitud või tasustatud arvustusi tundmatutest allikatest ning hoiab meie hinnangud usaldusväärsena.
Kui teie pakk toimetati hiljuti kohale, kontrollige palun saadetise jaoks kasutatud e-posti aadressi postkasti ja järgige oma isiklikku arvustuse linki.
Teie arvustus aitab meil oma teenuseid parandada ja tuvastada valdkondi, mida täiustada:
- Kohaletoimetamise kiirus (tarneaeg).
- Kohaletoimetamise kvaliteet (paki seisukord).
- Klienditeeninduse kogemus.
- Broneerimise ja saadetiste haldamise lihtsus.
- Üldine rahulolu Ecoparceliga.
Kui teil esineb probleeme, palun võtke meiega ühendust.
Kuni 2024. aastani kasutasime arvustuste platvormina Trustpiloti ja kogusime üle 14 000 arvustuse keskmise hinnanguga 4,5 tärni 5-st.
EcoParcel on Ühendkuningriigis Londonis asuv kiiresti kasvav pakkide saatmise ettevõte, mis pakub eraisikutele ja kaupmeestele mugavaid pakisaatmisteenuseid äärmiselt madalate hindadega. Saame saata teie pakke 24 riiki üle Euroopa ja seeläbi pakkuda suuremaid võimalusi kui enamik meie konkurente.
Alustasime väikselt 2010. aastal ja oleme sellest ajast alates kasvanud, sisenedes 2014. aastal väga edukalt Ühendkuningriigi turule. Laieneme nüüd kiiresti ning teeme tihedat koostööd usaldusväärsete ja end tõestanud kullerfirmadega.
Pakume oma klientidele, nii eraisikutele kui ka kaupmeestele, suurepäraseid eeliseid. Valides meie ettevõtte, säästate lisaks ajale ka raha, saades järjest suurema protsendi raha tagasi.