Arvustused
Excellent! Delivered one day earlier! Can’t beat that! Thank you!
rapid
Good job!
Parcel was delivered in 5 days
Excelente serviço! Recomendo!
Your order form says 2-5 days delivery. The oarcel was picked up 10th December. It goes DAYS during the transport when there is NO update and when there finally is onerhete are many but with Inbiund Italy-Outbound Italy at the exact same time so you have no idea of where it is or what is going on. Then you send a message with Successfully delivered on 23rd December when in fact you had to deliver it to a neighbour because now the consignee has left for Christmas without their Christmas gift! Adjust your estimated time frames online to match reality and don't give me any lame excuses about Christmas period starting 10th December. I used to work in transports exactly between Sweden and Italy and 5 days would be fair, even 7 maybe around this time if year, but 13 days is way too long.
EcoParceli vastus
Good afternoon,
We are very sorry about the delay.
Our delivery time (lead time) is based on average delivery times throughout the year, which is the usual estimated delivery time. During the seasonal peaks, lead times increased for some deliveries, but not all.
Moreover, the delivery times displayed are from capital to capital in the selected countries.
Parcels did arrive in Italy on the estimated time.
As your delivery location was remote in the South of Italy, it took longer than expected to transport your parcel from the Inbound depot in the North of Italy to the South due to increased demand throughout the network.
Ecoparcel change without asking the delivery adress I put in the first place, so the labbel I get is incorrect. I could not leave the package at the pick up point and they did not want to refund me or simply change the adress. It seems easy to me. I am very disappointed with this service and I hope this review will be useful to fix my problem. I have been waiting so many days.
Szybko zgrabnie i w terminie :) polecam !
Parcel was delivered in 4 days
Super service!!!
Suurepärane
Põhineb 12824 arvustusel
5 tärni
4 tärni
3 tärni
Kirjuta arvustus
Tagasiside autentsena hoidmiseks saadab Ecoparcel pärast iga kohaletoimetamist automaatse arvustuse kutse nii saatjale kui ka saajale.
E-kiri sisaldab ainulaadset kinnitatud kutset arvustuse kirjutamiseks.
See kinnitatud, ainult kutse alusel toimiv protsess aitab vältida võltsitud või tasustatud arvustusi tundmatutest allikatest ning hoiab meie hinnangud usaldusväärsena.
Kui teie pakk toimetati hiljuti kohale, kontrollige palun saadetise jaoks kasutatud e-posti aadressi postkasti ja järgige oma isiklikku arvustuse linki.
Teie arvustus aitab meil oma teenuseid parandada ja tuvastada valdkondi, mida täiustada:
- Kohaletoimetamise kiirus (tarneaeg).
- Kohaletoimetamise kvaliteet (paki seisukord).
- Klienditeeninduse kogemus.
- Broneerimise ja saadetiste haldamise lihtsus.
- Üldine rahulolu Ecoparceliga.
Kui teil esineb probleeme, palun võtke meiega ühendust.
Kuni 2024. aastani kasutasime arvustuste platvormina Trustpiloti ja kogusime üle 14 000 arvustuse keskmise hinnanguga 4,5 tärni 5-st.
EcoParcel on Ühendkuningriigis Londonis asuv kiiresti kasvav pakkide saatmise ettevõte, mis pakub eraisikutele ja kaupmeestele mugavaid pakisaatmisteenuseid äärmiselt madalate hindadega. Saame saata teie pakke 24 riiki üle Euroopa ja seeläbi pakkuda suuremaid võimalusi kui enamik meie konkurente.
Alustasime väikselt 2010. aastal ja oleme sellest ajast alates kasvanud, sisenedes 2014. aastal väga edukalt Ühendkuningriigi turule. Laieneme nüüd kiiresti ning teeme tihedat koostööd usaldusväärsete ja end tõestanud kullerfirmadega.
Pakume oma klientidele, nii eraisikutele kui ka kaupmeestele, suurepäraseid eeliseid. Valides meie ettevõtte, säästate lisaks ajale ka raha, saades järjest suurema protsendi raha tagasi.