Reseñas

Ecoparcel.eu, the Killer of Ebay & DHL!

very good service. the only drawback is that you cannot be sure of the time the courier will get your pack.

The promised time for delivery was 2-4 days, it took 11. This is disappointing.

Il call center di ecoparcel continua a non rispondere alla mail riguardo il risarcimento del pacco smarrito. Vi avviso che ho inviato lettera legale di messa in mora e se non verrò risarcito partirà denuncia legale alla procura europea. Ho contattato anche il SIg. Celkonas (direttore di Ecoparcel?) e non ho ricevuto risposta neanche da lui.

I do not recommend this company at all. They lost one of my boxes beginning of September. I should have a refund but no news from their customer service. It gives the impression that they do all they can to not refund me. 3 months that I am expecting a refund. It is unacceptable. It is the first time in my life I had such a bad experience with a company.

No problems with pickup or delivery

Great service

Ecoparcel sono mesi che aspetto di essere risarcita, non rispondono alle email!!! Questa non è serietà!

The delivery was very quick and the parcel was in perfect condition. Would use Ecoparcel again.

From a small town in Germany to London in 3-4 days (parcels arrived Thursday evening and then Friday morning). A couple of my mugs and teapots were cracked but that was my fault for not packaging it properly. It's definitely important to reinforce the boxes and protect anything fragile by wrapping it up very well. However, the boxes arrived quickly and the couriers even helped carry all of the boxes up 4 floors of stairs. Great price.