Reseñas

Pessimo servizio. Il ritiro era previsto due giorni fà; il Corriere incaricato del ritiro non è mai stato in grado di garantiere il ritiro rispondendo anche in modo ineducato. Credo sia una delle più brutte esperienze di spedizione che ho avuto la ventura di vivere. In questo momento non sono ancora riuscito a sapere se e quando verrà effettuato il ritiro.

Everything went super smooth and the package arrived exactly one week after collection.

Rápido, buen trato repartidores, gran servicio.

Package arrive some days late, and some of the content was broken

The price was very competitive. Pick up was one day later than originally indicated at the time of booking. On the revised date of collection I received a call from the pick up agent and the parcel was traceable all the way from Ireland to France and delivered in a reasonable timeframe (3-5 working days) as communicated on their website - even though it was over the Christmas period. I would use these again for another pick up.

Nur drei von vier Paketen sind angekommen. Eines der Pakete wurde irgendwoanders hingeliefert und ich habe keine Ahnung was passiert ist, denn die vier Pakete hatten alle die gleiche Lieferadresse. Der Kundendienst reagiert nur selten und ist nicht zuverlässig. Ich warte auf das Geld meiner ersten Stornierung in Höhe von 117 EUR, auf diese Kundenanfrage wird überhaupt nicht reagiert. Sehr enttäuschendes Ergebnis, ich weiß auch nicht wie häufig das passiert, denn die Bewertungen sind im Allgemeinen gut. Ich hoffe, dass mehr Menschen ihre Beschwerden einreichen, damit dieser Service realistischer eingeschätzt werden kann.

Excellent service, will definitely use again. Package was delivered reasonably fast in spite of being sent just before Christmas.

They tell you yo be in on the day of collection but there is no calendar from which to choose a date. A very amature way of working. I've also been asked to change the postcode of pick-up or delivery.

Everthing worked out well. Fair price!

Ho utilizzato Ecoparcel diverse volte. A parte questa volta, dove purtroppo c'è stato un ritardo a causa delle festività, sono sempre stati molto efficienti, veloci ed economici. Una piccola pecca purtroppo è la comunicazione con il customer care, quasi impossibile ed in ritardo. Per il resto assegno 4 stelle per il servizio, da anni ottima esperienza con loro.