Reseñas

I needed to make an alteration to my parcel details which wasn't that easy, otherwise a very straightforward & efficient service.

Excelente, el servicio ha sido rápido y eficaz! Muchas gracias ecoparcel

I WARN EVERYONE ABOUT USING THE SERVICE of ecoparcel.eu. They collect money, do not fulfill their obligations, lie, do not respond to emails and do not want to return money. I ordered a courier, I did not leave my house for two days waiting for someone to pick up the parcel but nobody came. The website ecoparcel.eu posted information Collection problem - Shipper was absent. On the second day of the evening, I canceled the order. The next day, after the order was canceled, someone arrived to collect the parcel. I informed him that the parcel had already been sent by post. The next day, the information appeared on the website that they attempted to pick up the package but Collection problem - Shipper was absent. I do not know if I could talk to a courier if, according to ecoparcel.eu, I was not at home? I asked ecoparcel.eu to return the money and informed them that within one month my debit card will be expired. They waited until the card expired, they did not refund the money and they do not respond to emails.

Se han equivocado y han entregado un paquete que no es el mio.

Servizio perfetto! Pacco ritirato puntualmente dopo meno di due giorni, e consegnato a destinazione, perfettamente integro, dopo sei giorni. Consiglio Ecoparcel!

I’m having the worse experience ever with ecoparcel. I don’t know how many times I used ecoparcel to send parcels without any problems but now is the first time that my parcel seems to be lost. I’m waiting for more than one week and the customer service didn’t reply any single email. PLEASE GIVE ME SOME INFORMATION ABOUT WHERE IS MY F* BOX.

Great experience, the pickup and delivery was smooth and as notified by email. I'd definitely use it in the future and recommend it to friends.

Great service very happy

It took more time than expected and the box arrived in bad conditions

Spedizione rapida,tracciabile e pacco consegnato perfettamente integro