Reseñas
Very bad service, no responsibility
The service is good but the price is extremely high.
Respuesta de Ecoparcel
Good afternoon,
Thank you for your feedback.
We strive to provide a balance between quality service and competitive pricing. For example, our Locker2Locker service from Spain to Italy is available for just €7.00.
We continuously work on offering the best value and appreciate your input. If you have any questions or need assistance, feel free to reach out.
Transporation took 3 days
Price,really good, delivery time,good,what should be worked on is the tracking of the parcel. I recommend the service though. Very responsive and helpful in case u have questions or doubts
Respuesta de Ecoparcel
Thank you for your feedback!
We appreciate your recommendation and are glad to hear you found our pricing and delivery time good. Regarding tracking, updates are provided every 24 business hours or when the parcel moves in and out of the depot. Additionally, a depot location is included to give better visibility on the parcel’s journey. We’re always looking to improve and appreciate your input!
If you have any further questions, feel free to reach out.
It was superfast, cheap, and the online surface is super simple to use! It was suprisingly cheap so after i paid the delivery i was checking some reviewes of the company... Also because i never heard about them... I read a lots of comment whoes say its the shittiest company ever, so i was thinking about leave it, lose the money i paid, but i was thinking too long, until the courier arrived, and than i said ok, why not? Lets send it and pray! My fingers were crossed to do not loose my quite valuable package, but everything went perfectly smooth...
Respuesta de Ecoparcel
Thank you for sharing your experience! We're glad to hear that everything went smoothly and that you found our service fast, affordable, and easy to use. We understand that trying a new company can sometimes feel uncertain, but we’re committed to providing reliable and efficient deliveries.
Regarding reviews, we no longer use third-party review platforms as we experienced targeted negative review attacks from competitors. Unfortunately, these platforms did not provide adequate support in maintaining trust and fairness. Instead, we focus on delivering the best possible service and letting our customers' real experiences speak for themselves.
We truly appreciate your feedback and look forward to working with you again!
Buena empresa. Precio modico y entrega en la fecha que dijeron Volvere a enviar mas paquetes
Respuesta de Ecoparcel
¡Gracias por tu comentario! Nos alegra saber que tuviste una buena experiencia con nuestro servicio, con un precio módico y entrega puntual. Estaremos encantados de trabajar contigo nuevamente en tus próximos envíos. ¡Hasta pronto!
Used a lot for pick ups throughout Europe to Ireland ,never had any issue. Quick and reliable.
Respuesta de Ecoparcel
Thank you for your feedback! We're delighted to hear that you've had a smooth and reliable experience using our service for pickups across Europe to Ireland. Your trust means a lot to us, and we look forward to working with you again in the future!
fantastic, cost effective, quick service
Respuesta de Ecoparcel
Thank you for your feedback! We're glad to hear you found our service fantastic, cost-effective, and quick. We appreciate your support and look forward to working with you again!
Transporation took 3 days
Servizio ottimo
Respuesta de Ecoparcel
Grazie per il tuo feedback! Siamo felici che tu abbia avuto un'ottima esperienza con il nostro servizio. Speriamo di lavorare nuovamente con te in futuro!
Excelente
Basado en 12796 reseñas
5 estrellas
4 estrellas
3 estrellas
Escribir una reseña
Para mantener la autenticidad de los comentarios, Ecoparcel envía una invitación automática para dejar una reseña tanto al remitente como al destinatario después de cada entrega.
Tu reseña nos ayuda a mejorar nuestros servicios e identificar áreas de mejora:
- Velocidad de entrega (tiempo de tránsito).
- Calidad de la entrega (estado del paquete).
- Experiencia con el servicio de atención al cliente.
- Facilidad para reservar y gestionar envíos.
- Satisfacción general con Ecoparcel.
Si tienes algún problema, por favor contáctanos.
Hasta 2024, utilizamos Trustpilot como nuestra plataforma de reseñas y recopilamos más de 14.000 reseñas con una valoración media de 4,5 sobre 5 estrellas.
Ecoparcel es una empresa de envíos de paquetes de rápido crecimiento con sede en Londres, Reino Unido, que ofrece a particulares y comerciantes servicios cómodos de envío de paquetes a precios extremadamente bajos. Podemos enviar sus paquetes hacia y desde 24 países de toda Europa, ofreciendo así mayores oportunidades que la mayoría de nuestros competidores.
Empezamos siendo pequeños en 2010 y desde entonces no hemos dejado de crecer, con una integración muy exitosa en el mercado del Reino Unido en 2014. Ahora nos estamos expandiendo rápidamente y contamos con sólidas alianzas con empresas de mensajería fiables y de larga trayectoria.
Ofrecemos grandes ventajas a nuestros clientes, tanto particulares como comerciantes. Al elegir nuestra empresa, no solo ahorra tiempo, sino que también ahorra dinero al obtener un porcentaje de reembolso cada vez mayor.