Reseñas

Parcel was delivered in 5 days

I paid for delivery door to door but 2 out of three packages where recorded to have been delivered to a neighbor but, after complaints that no neighbors had my packages, they where found in a collecting point of the shipping company

Parcel was delivered in 13 days

Transporation took 3 days

Everything good!

Parcel was delivered in 4 days

Transporation took 5 days

Smooth process, quick delivery!

I am writing this, after using their service several times.
First, they delivered on time, I was delighted.
Slowly, the quality of their service declined.
Driver would show up after the agreed date, wouldn't call and In had to pay from my pocket a fee for flexible pickup time, which they never bothered to reimburse.
From there, things went from bad to worse.

They picked my parcel after two weeks of the established date. Two weeks!

When you pay for a service, once you pay, you somehow expect that the other part keeps their end of the agreement.

Imagine that I would pay 2 weeks late EcoParcel, after you delivered my stuff.

Wouldn't be that a very good deal?
For sure you wouldn't loose business, like I did, promising a the delivery time and under deliver by 2 weeks late.

Maybe there are better companies out there, will avoid them for the foreseeable future.

is 2nd time i use this company, all good in time and without problems. i will use again their service, i have no complains